I worked with an excellent team in my last role in Southwark Council.
The work was fast-paced, so we had to be 'on our toes'.
The team helped each other if needed, you knew you had a colleague who could help.
We were able to be professional and reach our targets. We also managed to support each other and have a laugh at appropriate times.
The manager at the service point was approachable and would always help out when needed.
The local residents we dealt with in the Service Point had appointments with us to deal with their issues regarding council services. Customers were mainly polite and cooperative, but there were a minority who took out their frustrations and anger on Service Point staff.
As staff, we were regularly updated with the latest legislation from management.
Generous annual leave