Southampton City Council Employee Reviews

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3.0
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Used to be a happy place to work
Neighbourhood Warden (Current Employee) –  Shirley, Hampshire11 May 2019
Front line staff are largely ignored by management, there is a culture of what do you expect me to do about it?
Too much box ticking instead of being out there.
Lack of support
Pros
Paid holiday leave
Cons
Overworked as too few staff
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1.0
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Two faced
Support Worker (Former Employee) –  Southampton29 March 2019
If your a yes person and don't want to move up and your face fits your ok. Only decent thing is the wages. No support system and over worked in some areas. To quick to want to get rid of people if they ask questions.
Pros
Wages
Cons
Everything
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4.0
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Housing Management Officer.Southampton City Council
Housing Management Officer (Former Employee) –  Central Southampton.5 March 2019
No two days the same, essential to prioritise workload on a daily basis.
All aspects of Tenancy Management including Court Action where necessary.
Keep up to date with Void turnaround to reduce income loss.
Attend Residents/Tenants Meetings out of hours.

Work with internal and external agencies including Police , Probation, Adult Services, Medical Services, Support Workers, Social Workers and other Council Departments.

Always ensuring professional standards in both oral and written communication and especially provide excellent Customer Service.
Pros
Varied and interesting role.
Cons
High workload meaning less time top achieve everthing.
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2.0
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Big workload
Administrator (Former Employee) –  Southampton, Hampshire4 February 2019
Everything changes quickly and management have little control over the workload or decisions so your work can shift quickly.

Meetings galore and not productive meetings!
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3.0
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great work-life balance
Business Administrator (Current Employee) –  Southampton, Hampshire23 November 2018
There is a great flexibility in ensuring a good relationship with the work place and your family life. great fun place to work in with really lovely friendly people. very relaxed atmosphere as well.
If you are keen on continuing professional or personal development, thenyou are in the wrong place.
Pros
flexibility in terms of hours; very relaxed environment
Cons
benefits are not useful
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4.0
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A good learning curve
Neighbourhood Warden (Former Employee) –  Southampton15 September 2018
I only worked here for a week. I would meet up with a warden and help him/her with tasks such as cleaning and maintenance. This taught me how to follow instructions, how to work well under a budget and to use my initiative. There was also ample opportunity to interact with members of the public during work. Overall the job wasn't very strenuous, everybody was very friendly and helpful
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3.0
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Low morale
Assistants (Current Employee) –  Southampton6 August 2018
Been trying advance my career for years yet I’m blocked, not getting anywhere. If your face don’t fit then you end up stuck! Doesn’t matter how hard you work it doesn’t get you anywhere
Pros
Flexible working hours
Cons
No chance to advance
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5.0
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Inclusive council service
Assistant Worker Foundation Years & Play (Current Employee) –  Southampton21 June 2018
Working in the children and families division of the city council where budgets are constantly being cut making job security a real negative for this position. Staff morale low at times due to lack of job security. Supportive management team for the department who are always encouraging staff to excel via personal development and in-house training.
Pros
Meeting different people everyday!
Cons
Traffic around the city
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4.0
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Diverse and interesting!
Social Worker (Former Employee) –  Southampton15 May 2018
Some excellent social workers but they tend to move on as does the change in senior managers.
Flexible working is supported and the location is good- makes up for the lack of provisions in house(dishwashers, drinking water, coffee)! Staff support one another and they have a lot of in house services (until they get cut!)
Pros
Location and staff are great! Flexible working streaks ahead of neighbouring LAs.
Cons
Not the greatest chairs or basics for staff in the office.
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5.0
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Looked after you and not biased
Business Support Officer (Former Employee) –  Southampton14 May 2018
Good to work for
Good facilities
Great location
Gym membership would be great
Staff are friendly accept the old ladies , can be miserable
Good lunch and few breaks of any
Pros
Flexi time
Cons
Pay could be better
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4.0
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Fun work place
Customer Service Advisor (Former Employee) –  Southampton City Council10 April 2018
Good place to work. Lovely atmosphere. Good colleagues to work with. Highly recommended to anyone wishing to work there. Excellent experience overall.
Pros
Good work life balance
Cons
No cons
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4.0
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Dependable stable
Loader (Former Employee) –  Southampton, Hampshire2 April 2018
It was a challenging job but it was fun got to meet different customers and dealing with different situtations especially when they introduced the recycling bins but it was a good job
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3.0
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Pretty safe company to work for
Town Sergeant (Former Employee) –  Southampton, Hampshire26 March 2018
I had several jobs in the city council, each one was different but all were customer based. Some of the jobs had chances of advancing further with extra training.
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4.0
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Enjoyable place to work
Learning Support Assistant (Former Employee) –  Southampton22 March 2018
Very interesting and varied work as a playworker. This was sessional so there was a choice of working a morning, afternoon or both. The team I worked with was supportive of each other which was encouraged by management.
Pros
Very fair employers
Cons
Sessional was not full time
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4.0
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productivity
Highways Operative/refuse driver (Former Employee) –  Southampton9 March 2018
check that work men have finished doing repairs to the highway,
driving the lorry emptying the rubbish bins

how to keep the city clean and up to gather

management was ok

just had to make sure all bins were emptied

having time to empty all the rubbish bins,

having fun with the crew
Pros
driving the lorry
Cons
amount of work
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3.0
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Friendly team of staff, good place to work
Library Assistant (Former Employee) –  Hampshire7 November 2017
Every day is different, according to the customer needs. Sometimes I am able to use my language skills if we get tourists in.

Took the European computer driving licence, which mine is now out of date.

Hardest part of job came when the staff numbers had to be cut, and cut!
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4.0
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Independent working environment
Estate neighbourhood warden (Current Employee) –  Southampton East28 September 2017
Scc is good to work for but with massive cut backs
Constantly in fear of losing your job.
You are left to get on with jobs on your own so being able to work on your own initiative for the most of your time.
Little to no real support from managers. (Unless things start to go wrong !! Then you have managers breathing down your neck.
Pros
Scc van, 28 days annual leave per year, all bank holidays off.
Cons
Policy and procedures to much red tape
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4.0
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productive ,forward looking council
Accounting Technician (Former Employee) –  Southampton23 August 2017
A busy municipal local authority,
have learned finance and management processes for SCC,
Gained excellent experience of Agresso finance package, improved my knowledge of Excel and Word and other MS packages.
Improved my experience of management accounts,
and communicating with Budget Managers.
Pros
good salary, pension, leave benefits
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2.0
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Poor workplace
warden (Current Employee) –  Southampton, Hampshire20 June 2017
Hard work with very often difficult residents. Sometime danger and stress full. Have to learn how to deal with problems . We have to know how to work with young ,older, different nationality people.
Pros
non
Cons
non
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4.0
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Southampton City Council
Meetings Support Officer (Former Employee) –  Southampton13 May 2017
As I understand, much has changed at Southampton City Council since my time there; however, my team was co-operative, supportive and tireless. The environment was a friendly one that was happy to help with any day-to-day problems.
Pros
Long lunch breaks
Cons
Monotonous
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Overall rating

3.6
Based on 50 reviews
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3.6Work/Life Balance
3.5Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.3Culture

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