My job role was to answer emergency and non emergency calls from members of the public, and resolve any issues, whether that be over the phone, or by sending an officer out.
Some skills I picked up during my time there was conflict resolution, problem solving, and how to work as part of a team.
The management structure was very simple, and so I always knew who to go to for what. They are very supportive and deal with everything the best they can in line with the workplaces policies.
Everybody in the office is very friendly and it has a good working atmosphere.
The hardest part of the job however was balancing your social life with your work life, due to the shift work.
The most enjoyable part of the job was the satisfaction of helping others when they needed it, and the many friends I made throuout my time there.