The 111 Call centre is a horrid place to work.
The training hours are completely ridiculous.
You get treated like absolute rubbish by the so called mentors, who are mostly silly, immature little girls, who are only in that position because they cannot retain any decent, experienced, hard working people for more than a few months.
It’s very clicky. Don’t expect to be spoken to if you’re not in the club and even the centre manager will walk past you without even giving you the time of day.
You won’t make any friends. You go in, get hammered on the phone all day (being constantly hassled and monitored) and go home. Very lonely job.
If you are a normal, respectable, grown up human being, you will not like this job.
How long have you got?