Let's start with the positives, this organisation is full to brim with great people, primarily at the junior levels who are passionate and hard working but are let down by hopeless management.
Ah, the Managers, they are there but you rarely see them, conspicuous by their absence they drift in and request information or suggest new ideas. The "new" computer system (it only took 10 years) is dreadful it has increased workloads, doesn't perform and who picks up the problem? The Inspectors and Certification staff. I have never seen people treated so badly in 20 years of working!
Leadership, that wonderful almost intangible skill, well you won't find it here! Those at the top of the organisation seemingly are unaware of how bad things are or choose to look the other way and fill their time with more and more Non-Exec positions, books and other business interests. Unfortunately, the organisation doesn't know where it wants to go or what it wants to deliver, the Food and Farming Certification sector is uber competitive and once a leader SA is now trailing in others wake.
Long Hours, poor managment