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21 questions

SMS are implementing a new Annual Performance & Development Review which will be tied in to the values that employees choose. This will be rolled out before the end of 2019 to all employees and offers the opportunity for formalised and documented feedback plus a personalised training and development plan.

Answered by SMS Plc17 June 2019

Nothing needs improvement it’s just a small company in a flooded market trying to provide a service that’s redundant people don’t want smart metres what little they actually save still gets spent powering the accompanying device

Answered 24 November 2019

Our standard holiday offering is 20 personal days and 8 public holidays. On top of this you will gain an extra 1 day holiday for each completed year of service (capped at 5 years).

Answered by SMS Plc17 June 2019

Dealing with un trained rude office staff, inept management and laughable stock levels.

Answered 12 June 2020

If you are a planner on a contract that has multiple engineers on the ground across a region YOU are in charge part of you're job is to make life as easy and smooth going for the man on the ground earning the company you work for money which in turn employs you - You are not more important that the engineer - You cannot read maps - You take no care in the route or placement of jobs given to an engineer - You think 6hrs 30mins driving time is fine when you have four duels for the day to get through - You don't understand the logistics of working in a area like Cornwall or Devon making the engineer travel from St Just to Torquay to Ilfacombe to Falmouth in a single day - Cornwall to Exeter to Weymouth - Plymouth to Sailsbury to Bristol just some examples of the planning these kids have you doing at Newmarket..clueless

Answered 17 August 2020

Completely rethink and restructure your whole ethos and attitude to how you treat staff.

Answered 12 June 2020

Supposed to be 8am to 4:30pm but usually end up being forced to work 18 hour days sometimes leaving out at 6am for a 3 hour drive to 1st job followed by 2 hour drives between jobs and then forced to do extra jobs and call out until 1-2am the following day

Answered 14 June 2019

Standard metering uniform

Answered 2 August 2019

All employees must be able to prove their right to work in the UK prior to employment. Some roles require further pre-employment checks, such as driving licence check and criminal record check. Where criminal records checks are due we would request them a minimum of 2 weeks before the scheduled start date to allow time for processing.

Answered by SMS Plc17 June 2019
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