Smiths News Careers and Employment

What is it like to work at Smiths News?

3.2Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.1Culture
4.0
Geat company to be working for
Written by Customer Services Team Leader (Current Employee) from Slough on 11 February 2019
My day usually begins by dealing with customers on the phone. I supply the necessary magazines and newspapers that are needful. I also investigate claims for non delivery and process them where necessary.
I also in charge of purchasing relevant items for the company, deal with credits for non delivery, and deal with customer complaints and resolve - more... them.
I trained in handing administration and accounts work and have a good working knowledge of SAP and do stock transfer of goods to other branches.
My greatest challenge is handing difficult customers. I do this by listening to them without i ... - less
ProsAtmosphere is happy, friendly and family
ConsWhen staff on leave work can be more challenging
See all 104 Smiths News reviews