Slater and Gordon Lawyers Employee Reviews

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3.1Work-Life Balance

2.6Pay & Benefits

2.4Job Security & Advancement

2.7Management

2.9Culture

Found 26 reviews matching the search See all 37 reviews

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2.0

Not What You'd Expect

Legal Adviser (Former Employee) – Manchester, Greater Manchester – 19 January 2019

PROS;

Most of the colleagues and other employees were lovely.
Friendly and modern office.
You learn a lot in the role and develop skills which can be transferable
Great location- the Manchester office is in the city centre.

CONS;

Training incredibly rickety- I did not get all of my training given to me until four months into my job.
Ridiculously high staff turnover.
Very low pay- the pay was not proportionate to the amount of work done.
Progression is incredibly limited. The company chooses who they want well in advance for promotion. Progression was a load of false promises.
Some difficult managers/ lack of guidance from management.
I was never offered an exit interview, even though this opportunity was given to other employees who left the company.
Work loads can be difficult/ challenging when it is busy, which often took a toll on my mental health.
Sweatshop-like work environment.
On-call requirements are completely unnecessary, create paranoia, and take over life outside of work. I was on edge not knowing when and what time the phone would ring. It is not appropriate to call someone at 6am to ask "where do I stand legally?"
You were monitored to the absolute thousandth of a second and watched far too often by management. If any of the figures did not add up, management would inform you and make you feel like a schoolchild. You were even criticized and reprimanded for taking toilet breaks!
Being late a handful of times due to matters well out of my control (e.g. train strikes) was somehow my fault.

Advice to Management

Paying staff more and more... valuing them more would be a start. You can work like crazy and be given little to no gratitude whatsoever.
The company has been on a slippery slope fora number of reasons for a while and I do not see it improving. Progression is not what you'd expect- I applied for a few internal roles and it took HR and management months to reply. When HR finally replied, they offered me an interview, only to be told a few hours later not to attend.
Handing in my notice and moving to a different, better firm was one of the best decisions I've ever made.
Employees will still continue to use the firm as a "stepping stone", then move on to a better job unless things change. less

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2.0

Revolving door problem

Litigation Executive (Former Employee) – Manchester Central, Greater Manchester – 13 January 2019

Loads of people leaving on an annual basis with a lack of reinforcements coming in to counter it. This leads to the existing people being absolutely swamped with work with little to no support, which causes undue stress, which channels into unpleasant employees to work alongside.

Clear favouritism in the workplace does injustice to those who work hard and wish to be rewarded for it, compared to those who do a lot less in the same exact role but are ridiculously over-friendly with their immediate superiors and always get what they want.

Also, if they don't see you as part of an image of the company they desperately want to be, you won't really get any job progression.

Hierarchy change their minds all the time of how they want to run the business; and the HR team and recruitment process is a complete shambles.

No genuine attempt to address any employee concerns about most things like, salary, progression, support, training.

They don't have the answers, man!

They want to be the number 1 consumer law firm in 2021, but they've got a long way to go. It will be interesting to see where they stand come 2021. Hopefully, they can only get better. Hopefully.

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3.0

Nice working environment but low salary

Legal Assistant (Former Employee) – London – 27 November 2018

As above: nice working environment/company culture, people but low salary. Slow career progression/promotion prospects. Good coffee machines and great location.

Pros

nice working environment

Cons

low salary

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2.0

Good luck!

Claims Handler (Former Employee) – Watford, Hertfordshire – 12 October 2018

Working in a very busy call center making and receiving calls in relation to various type of claims which is processed on company software.

Job itself can be very repetitive at times and there is a lack of consistency with the smooth running of company technology, which makes it far more difficult to ensure effective claims handling.

It can be very frustrating, training is weak, colleague improvement strategy is poor and do not hope for job security unless your really desperate an can expect anytime departure even if you have passed probation which is more than likely to be a result of unfair treatment.

Pros

Breaks

Cons

Incompetent Senior Managers

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1.0

A place where your brain cells will instantly decline

Sales Advisor (Former Employee) – Watford, Hertfordshire – 3 June 2018

The various positions within the company are extremely repetitive and menial
The general consensus is that the managers and the work environment are a total shambles
The work culture is poor and does not exist- the department budget set aside for team building days out and incentives mysteriously disappear on a regular basis
You will constantly be micromanaged- from going on breaks to the toilet- if you are between 1-10 minutes late you will be instantly taken into a meeting for a warning
There was very little that I learnt whilst working at this company
They tend to hire people who are aged under 20 and so this place often feels like a high school playground

Pros

None

Cons

Too many

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3.0

A Company In Transition

Head of BI & Data (Former Employee) – Liverpool – 5 March 2018

Slater and Gordon has been going through a significant transition period for some time due to poor acquisition decision, lack of strategy and an overly complex operational structure. Although new leadership team has been appointed, many of the detractors are still in key positions making their goal of 1 by 21 a difficult objective.

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5.0

Slater & Gordon

Apprentice Administrator (Current Employee) – London – 19 November 2017

The work environment within Slater & Gordon is very friendly and welcoming, however encourages professionalism to a high standard with immaculate mentoring and guidance.

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1.0

worst place to work

Manager (Former Employee) – Watford, Hertfordshire – 14 November 2017

management are very unrealistic
no career progression
no perks
no life- always work crazy shifts early and late and weekends
no parking
no bonus's
even their Christmas parties are always in NOVEMBER (tight guys)
they always give false hopes
there is too much favouritism
and money decreases every year alongside good staff who leave
Place is a shambles run by a poorer operation team who dont care about staff.
most enjoyable part of the day was 'Hometime'

Pros

staff are nice

Cons

stay away unless you want stress

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1.0

No progression and low salary

Paralegal (Current Employee) – Manchester Central – 24 September 2017

Low salaries but staff are expected to work extremely hard wit no job progression.
managers make false promises and t feels lie there is a lo of favouritism within the company.
Good social atmosphere.

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5.0

It is a very positive place for work experience and gave me a good insight to the real work place.

Work Experience Placement (Former Employee) – St Helens – 30 August 2017

I enjoyed working here as it had a very positive atmosphere everyone was very welcoming and had time to answer any questions I had , overall I think it benefits me personally as it helped me have an insight to the real world.

Pros

Able to leave at lunch for some free time outside the work place.

Cons

None

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3.0

its ok

Secretary (Current Employee) – london – 24 July 2017

its a job, it is ok for the moment. Everyday is pretty much the same. There are always rumours about the company going down then you hear it is ok again.

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3.0

Very Productive

Legal Assistant (Former Employee) – Manchester – 5 July 2017

fun working there as i acting as part of legal advice team the team gave me a lot of research to do . I really like the atmosphere .Definitely learnt a lot.

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2.0

Going down hill

Claims Handler (Former Employee) – Blackpool – 24 June 2017

Place lost all good staff. Management poor, perks worse. Ok at best.
There are a few good people left but most are seeing sense and leaving. Ì would not recommend.

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1.0

Horrendous place to work

Claims Handler (Former Employee) – Blackpool, Lancashire – 12 May 2017

With a lack of training, human rights seem to be optional dependant on who you know all in all a depressing place to work, Morale only peaks past barely existent if the fire alarm goes off or the servers crash.

Wouldn't recommend this place to anyone

Pros

Passage of time allows your shift to eventually end

Cons

All of it

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3.0

Lack of management

Legal Cashier (Current Employee) – Manchester, Greater Manchester – 10 March 2017

I love my job and I am very good at it but the management here is not very good. People on mobile phones, on the internet, taking all day and taking all day to do something that should have even take half a day and they never get pulled on it.

Pros

Great Location

Cons

Stress

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1.0

Stressful place to work

Litigation Executive (Former Employee) – Manchester, Greater Manchester – 4 February 2017

High turnover of staff. Unrealistic targets which cannot be met. Poor wages. No support from management. Working under pressure all the time. Firm gives you too many files to look after.

Pros

Easy to get to on public transport

Cons

No management support

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4.0

Good place to work

Legal Assistant/Paralegal (Current Employee) – Manchester, Greater Manchester – 31 December 2016

Effective team
Good infrastructure
Thriving business

Very innovative for the industry they are in
Pay is reasonable for the work I do

Would like to advance in the company
Can see myself here for many years

Pros

Good team

Cons

Long hours

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3.0

Mixed

Legal Assistant (Former Employee) – Leeds, West Yorkshire – 30 December 2016

Low pay.
Manager for 2/5 days available.
No benefits.
No sick pay until 1 year of service
Team was difficult at times.
No appreciation.
Lack of work at my side.
Mentioned progression but nothing after 1 month of starting.
Low moral

Free parking
9-5 hours
Job security

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1.0

Depressing place to work for

Claims Handler (Former Employee) – Manchester, Greater Manchester – 13 December 2016

Lack of training ...no management support..management trying to find their own holidays abroad ..yet criticised for any access on net ..a horrid company to work for

Pros

Nothing but treat you like rubbish

Cons

Get a job if your a idiot

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4.0

Friendly environment, great social networking, excellent benefits

Legal Administrator (Former Employee) – Manchester – 22 November 2016

Great management and friendly team.
Work benfits and choices.
Great activities and social networking.
Excellent progression with in the company, with yearly salary reviews and bonus.

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