Great team and friendly customers.
Front of House Staff (Former Employee) – Birmingham – 11 August 2016
Typical day consists and serving food and drink to customers and making sure they're satisfied with their experience here. Cleaning the interiors and exteriors so they're to a high company standard as to attract custom form the public. End of shift usually consists of turning off all gaming machines, cleaning down the bar and lounge area and restocking the fridges.
Working here I've learned how to use tills and handle money, improved communication skills with both fellow team members and with the public. Learned most aspects of working behind a bar from pulling pints to changing barrels.
Management at this job is the best I've had so far. No demanding for jobs to be done, instead asking you to do them which is how it should be. Overall friendly and doesn't think themselves above others, instead working together as one team to get through the day together. Same can be said for my co-workers, best I've had, easy to communicate with and work with and generally make me feel welcome and enjoy my shift.
Hardest part of my job at first was dealing with a bust rush of customers as it was my first time dealing with the public. But after a while I got used to it and could handle the rush, effectively serving one customer and then proceeding to the next, in relatively quick succession.
The most enjoyable part of my job is knowing I'm appreciated by customers and my fellow team members. Gives me a sense of worth and satisfaction in my work which I haven't really had until now.
Discount on food whilst on shift; great team and management
Unpredictable pay and hours; unsociable hours