Questions and Answers about Sitel

Here's what people have said about working and interviewing at Sitel.

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The best questions are directly relevant to Sitel.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

45 questions

Awkward shift patterns

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Doesn’t exist

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You do a 2 stage test, try and work a problem question and reply to a customers email about the stock. They show you around, then take you into a room, confirm paperwork which involved hours and flexibility.

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No you need to work the hours they tell you, most positions are for 37.5 hours a week and if your lucky part time would be 16 hours a week. and its either 4 hour shifts or 8 hours shifts, they do not accommodate for people, they are they to work you to the bone and make lots of money

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Sitel is a contact centre which takes on several clients wishing to outsource their services to high end companies.

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Wear all black because it looks really smart and presentable.

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Firstly you need to be a confident calm individual who has the ability to make customers smile.

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Turn up. Seriously, I think if you can breathe you've got the fing job.

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The time schedule of breaks and having to be back at the phone was overly strict.

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