Can be a stressful place to work. Being reactive to sales trends means that there can be work that is done and then not needed and money which is spent on items which are never used which can be frustrating. There are positives to working in this type of environment which are that your work can be effective very quickly and you can see results in action. The work culture i.e. the peopel that work at Signet are fantastic and make the office a good place to work.
No benefits to working here whatsoever! - Lots of backside licking going on here. - Some workers stink bad as if they haven't washed in years. The smell of BO is really bad but nothing is being done about it. - Minimum wage only. - No progression. - No sick pay. - Only temp contracts. 3 months minimum. - If you are friends with e-coms supervisor/coordinator and you report to them, you get the easy work and will likely stay on after December. Theres lots of favoritism with them too to be honest. - KPI lovers in each department they don't care about temps they just want high numbers. - Some people are pr***s and pick on you if they think you're easy target. - Disguised racism!!!
Management don't care about staff but only the numbers. You get short breaks and time gets wasted when going through security. People talk bad about others and pick on the same people over anything they do. Some asian ladies are very lazy and have a mothers meeting everyday but ironically when guys are having a normal conversation they get snitched on and are told off. These particular women like to snitch on you and they will keep an close eye on you if you are a new temp. Some coordinators treat you like garbage if they dont like you and some will take advantage of you if they think you are a pushover. If you apply and get the job here, expect a lot of frustration because of how annoying people can be and how disorganised this workplace is!
Unrealistic targets when there isn't enough work sometimes. Some People can be a nightmare to deal with. A few women will complain if they do not get the easy work. E-Com's coordinator is very inconsiderate and rude and treats workers unfairly by giving his favorites easier work like jewellery to process and others with bigger items such as gift and multiple items in one order to process. Processing bigger items and multiple orders takes time and can affect your KPI but you are still told to hit 22 an hour. A lot of people have spoken about favoritism in this place but nothing's been done about it unfortunately. Some security guards can be rude and make comments about you once you leave the search area. One temp staff was threatened after having an altercation with a security guard. This company is all about saving money so do not expect a permanent contract. The least you can expect is a one month extension. You're better off applying elsewhere if you don't want to be disappointed with the way this warehouse treats you.
Getting paid on time, home time
Favoritism, some rude staff, very short contract, security checks, toilets, lack of progression
Very much a face fits company. Treated unfairly due to already strong relationships made in the Management Team. made it an uncomfortable place to work. Area manager was arrogant and would rather embarrass you than help you.
Bronze level (Former Employee) – Cambridgeshire – 28 December 2019
Wanted to get my first experience as jeweller here in UK so had to work with them. From my point of view snobbish company, rolling eye, jealousy, any humour, gossiping, judgement.. Simply I walked away as soon as I could.
There is a blame culture from management and the target's are unrealistic as there are no bonus the monthly reviews are laughable and the work life balance does not reflect there values ' love and life 'well you will be lucky to get either working for this company.
certain aspects of the job is good, pay could do with being more, flexibility for my role as security is not there dont feel you can be sick, have days off, definitely do not get appreciated for what you do for the company
I will go into work and plan my workload for the day but this may change due to phone calls and emails which make the job varying and not dull. Signet has helped me progress in my career path, they have been very supportive. Management make you feel you can approach them about anything. Customer first, customer is always right. I cannot think of anything I enjoy all aspects of my job
Manager (Current Employee) – United Kingdom – 24 October 2019
The company sales and product training is very impressive, there are good training systems you log into yourself and train as much as you want to. A nice atmosphere to work in with bright open shops. The teams are smaller but friendly and work together to help the customers. Head office use a link system to instruct the teams on tasks which can be very heavy on the work load are times but everyone knows their responsibilities daily. Lots of cleaning and organising to do and also serving customers all day. No commission so the customers get a genuine service.
All these people care about are KPIs (how many orders you process in an hour) and if you are one less than the target you get pulled aside which I think is unfair because you are told to do other time consuming tasks. I understand that KPIs are important during the xmas period because its a lot busier but after December there weren't many orders coming in but still we would be pestered and pestered to get a high KPI even when there wasn't enough work!
There are people (especially women I noticed) who take trays filled with jewelry and pack them because they are easier and quicker to pack. They hate packing watches and gifts and will literally start whining if they are given a pack of watches/gifts because they are that lazy. There have been a few cases where some women would complain over trivial matters and it becomes a big deal. The men that work here are absolutely fine but there are a handful of women who are known for causing trouble (i.e. back biting, snitching). The locker space is atrocious because it is really small and you have to squeeze through people to get to your locker which can be frustrating. You get given a uniform and if you are a returning employee they don't bother giving you a new one as they expect you to hang on to your old one which can look scruffy after a while. Some people smell quite bad as you can tell by their appearance and the way they smell which can be offensive to others.
The company is going down really badly due to constant budget cuts, they even have to release some of their permanent members of staff who I feel sorry formore... (especially those who do not have sufficient qualifications to get a better paid job and/or have people/children who depend on them). There's too many elderly people/dead weights who need to be replaced. I wouldn't recommend working here unless you want to be slave.less
Met some really nice people, trained really well
Very short breaks, trouble makers, constant complaining, bad hygiene, unrealistic targets, too much dead weight, undervalued, tiny locker room, minimum wage
Picking and packing was very easy even though the permanent staff made sure that they had the easy work! There was enough work for everyone until after the Christmas as there was less orders coming in. The management at Signet allowed the ladies to do none of the more physically demanding work which they were allowed sit and chat to their mates whilst the men were doing all the harder tasks. The people there care too much about KPI (orders you do an hour) which means that people decide to take all the easy work to make sure they have a higher KPI. Even though there isn't enough work you still get told that your KPI should be higher. Even in some cases people were cheating their KPI. KPI also meant that there was increase in staff making mistakes on orders! All the staff are nice but most of the women are extremely lazy and never want to help out. The problem is that the company is falling and if the company keeps you after January, they give a monthly contract which is bad.
Big lunch area, good training, good hours, easy work
short breaks, secruity, uniform, low pay, short contract, managment, small locker room space, people's hygeine
The work is really easy and the good thing is that you get fully trained on the job regardless of what department you are in.
Typical day would be picking jewelry using pick sheets and then packing them.
The annoying part of E-Com is that the supervisor and coordinator care too much about KPI when there either isn't enough work or there's too many packers and everyone starts fighting for work. So, the more packers there are, the less KPI everyone has (E-Com).
The company will call you back around July/August time which is great so if you can't find another job then you are always invited to comeback (unless you haven't made a good impression). I think they look at your track record (when you were working here before) so if you have a decent KPI, attendance and punctuality is very good and if you are well liked by your supervisor/coordinator then they should call you back.
You get paid minimum wage which is £8.21 an hour.
The canteen is nice and spacious but breaks are a little short.
Full training, easy work, make new friends, nice canteen
Care too much about KPI when there's not much work, locker space, short breaks
Work is really boring and repetitive and they do not move you to any other department because they are that lazy to train you, people back stab about you behind your back (women especially), supervisors only care about KPIs which is obvious as it makes them look good so you are constantly being tracked.
Some of the men that work here smell really bad and its shocking to see that its acceptable to present yourself everyday without having good hygiene.
Certain women are selfish and tend to moan over the dumbest things and make issues over anything (especially some of the Indian ladies).
There's a bit of brownnosing that happens here and there.
This is a very shallow company as they care about money and KPIs, they could careless about how workers feel and take little to no consideration of them. They are stingy with the holidays that you are entitled to as well.
Some people are genuine, Training
Short breaks, backstabbing, two-faced people, hygiene