Various. Mainly competence based
Examples of past customer service experience?
Issues you came across at previous jobs involving customers and how this was overcome?
Unstructured short 1st interview with 3 member panel
2nd interview includes observed interactive scenarios
Are you a heavy drinker or glue sniffer
How is your availability, would you be prepared to travel as they maybe work elsewhere ie at festivals during the summer months
What was your last job
They ask about your experience and what you have to offer
Past experience in hostile situation? WHat would you do in this situation? How would you describe yourself?