Good to begin with, but eventually worsens.
Store Assistant (Former Employee) – London, Greater London – 22 July 2018
In the beginning, working for Shoe Zone was great: it was really busy due to it being the summer holidays so there was a lot to do. This busy period lasted for a while, but eventually, the store became quieter and there were fewer tasks to do during the shift. Most of the time I found that I was just getting paid to stand there and do nothing.
Moreover, the customers were actually quite rude to us staff members - I had shoes thrown at me, I had been spat at by a customer and I had been sworn at constantly for countless reasons. The staff members in the shop also became gradually ill-mannered as time went on. After I handed my notice in, the staff acted incredibly unprofessionally - on some of my shifts, they refused to speak to me for the whole day.
At the shop itself, there were no zero security measurements, aside from the security alarms that you usually find at the door of a shop. No CCTV; no nothing. We didn't even have a door at the front of the shop, and there were no working heaters, so imagine how cold the shop would have been during the winter. It was awful - on one shift I actually had to wear my coat because it was that cold, and I had three customers offer to buy me a hot drink. I had gotten ill from the lack of heating during the winter and my managers and colleagues couldn't care less.
Shoe Zone is good if you want to gain the retail experience, but for long time work, I wouldn't recommend it. The working environment is actually quite toxic, the pay is actually quite low per hour and you'll just have more stress than you need to while working there.
25% discount on shoes, good for retail experience
Rude customers, rude staff members, no security measurements, not a great pay