I have worked with Seren for over 3 years and have had the best experience of Domiciliary care, and i have worked in a few other Dom care companies previously.
Training is onsite and very informative, there is also ongoing training for more specialised subjects such as Dementia, Parkinson etc.
I love working with the clients in their own home, giving them the chance to live life as independantly as possible. The overall knowledge of care is greater, as you deal with all types of people, illnesses, needs and requirement.
The management team are really great, and giving the carers support is never to much trouble. When you visit the office, you are always made to feel welcome by all levels of the staff there, including the 2 dogs.
Your hard work is rewarded, as Seren do star of the month and are often giving away special treats, such as cinema tickets or food vouchers.
I am currently on maternity leave, but the support I had during my pregnancy was exceptional, ensuring I was on a light rota, allowing me time off for hospital appointments etc, and welfare phone calls to ensure I was managing.
I cannot recommend Seren highly enough, and look forward to returning to my team, albeit on a part time basis now. The hours can be long, but that doesn't mean you can't get a good work life/home life balance.
Onsite training. Rewards.