Kitchen Assistant (Former Employee) – Newton Abbot – 19 May 2018
really enjoyable job and easy to get on with the people around me, A typical day at work would be making meals for about 200 people. i learned a lot at this job as things had to be completed by a set time so there was a lot of team work involved, the management was amazing at supporting us as staff and was always there to support and help us if needed.
Porter (Current Employee) – Plymouth, IN – 21 May 2018
Serco provided all the training and support needed for me to be successful in the role of a Porter. The appraisals helped me to develop and move forward. It also gave me training opportunities which I was delighted to take advantage of.
Been working here for Three months and have been live on the wing for a month after training. Have to say the time flies there are no two days the same . It can be challenging and frustrating at times but my colleges make it a good day and having a good team behind you makes it all better. Management on my house is good but they could do allot more about the shift patterns to make a better work to life ratio. Changes are being made hopefully it will be better later in the year . The job is different you are dealing with prisoners some who can be compliant and others who won’t training does not fully prepare you for what’s ahead but if you have a strong mind and keen learner and know to say no then you won’t have a problem. If I could go back and have the option to pick this job again I would .that says it all.
My colleges make it good my wing is run good and it’s different everyday.
Good Colleagues within the workplace-management treat non-management like rubbish
Stores Officer (Former Employee) – London Borough of Islington, Greater London – 25 April 2018
+Good pay -Poor management who treat others like dirt. A do as i say culture. -Sourcing equipment for £ rather than customer safety. +Ethnic Diversity -Inconsiderate for family life -A blame game culture.A dog eat dog environment where back-stabbing is rewarded, albeit even encouraged. Leading to promotions throughout management only. Rather than sacking a failing manager, they are simply moved to other contracts. +Days in lieu earned for overtime.
Sales (Former Employee) – Shropshire – 16 April 2018
Great staff to work with, very friendly and make the work very enjoyable each day. Job benefits are good, pension, pay vice versa and good job security.
Some site managers have no respect for employees, only bothered about pushing you through training within days because targets need to be hit. Even when your new and your not fully competent with products and site yet, they still expect you to be hitting the monthly target with minimal support.
Team Leader (Current Employee) – Canterbury, Kent – 10 April 2018
A typical day consists of working closley with the Nhs trust to optimise the positive experience that greets the patients and families alike. This is generally achieved by making sure all clinical areas are spotlessly clean and that they achieve a 98% score minimum upon audt. i have learned over the years that good communication and being there for staff continually supporting them reaps great rewards. things change rapidly in any given day so it is important to be flexible and extreemly organised to meet any up coming problems,
Serco proved time and time again to be utterly incompetent in it's day to day operations. Management were really only interested in their own advancement and helping their friends out to the exclusion of all other staff. Minimum required equipment was only made available if their was a government inspection imminently due.
Civil Servant, CSA(Child Support Agency) (Former Employee) – Bolton, Greater Manchester – 28 March 2018
Worked on the CSA contract. daily activities involved reviewing cases and determining which ones where longer needed and should be closed. once determined the families where contacted to inform them of the changes to their case.
The work is hard and the expectations of the line managers and coordinators are unrealistic.they do not provide enough staff or equipment to reach the standards they demand. There is never any positive feed back only negative. They have no idea how to motivate staff or encourage teamwork. Staff turnover and sickness are very high this puts more pressure on the already overworked staff.
Domestic Assistant / TeamLeader (Current Employee) – Wishaw, North Lanarkshire – 27 February 2018
Very enjoyable job but can be challenging at times. I am a people person & got on well with employee’s aswell as other colleges . Also enjoyed learning more about my TeamLeader role & further training offered to me.
Prisoner Escort and Custody Officer (Current Employee) – Wincanton – 26 February 2018
Pros- Indeed the company itself is an amazing company. Everyone is on the same mission, to help people get jobs. The president and CEO are usually always there and always want to actually get to know their employees.
Cons- working for one of the new products has had some challenges and doesn't always uphold the indeed values. There is no collaboration with product and our NPS score shows it. The salary bands also do not match Austins market.
Overall- Indeed is a great company to work for. Just make sure to do your homework and ask questions about the team you will be working with, struggles they are having and compensation.