Productive ,Customer service face-to face role
Security Officer Retail (Current Employee) – London, Greater London – 2 February 2017
A typical day at work is Customer service essentials , ensuring safety of the premises ,to create solutions for your clients issues .
I've learned that the Customer is always right and that you listen to what the Customer has to say. You have to prove to management that you can follow -up on the duties required.
The hardest part of my job is to handle aggressive Customers .You learn how to humour them ,let them no that they're not in the wrong and that you agree with them.