Dont work here if you have a family.
Sales Assistant (Former Employee) – Brighouse, West Yorkshire – 16 July 2018
Like most places it as it's ups and downs, but don't expect the management to understand you need a balance between work and family life, especially if they don't have kids themselves. I was frequently spoken down too and made to feel like rubbish, if I had a problem that wasn't work related and needed time off I was either not allowed it or given a warning. It was made clear that if you had commitments outside of work your chances of progressing within the company were 0%.. there was an them and us feeling between regular staff and the management, they could take there breaks whenever they wanted, including how many they had and how long they took, where's us sales assistants were told when we could take our breaks and god help us if we had a minute over the time they gave us. We wasn't allowed our phones on us but yet management were allowed too, they're excuse is it's work related but 9 times out of 10 they were on Facebook or Snapchat. They could also come and go as they please usually even tho the shifts were set. As for Rotas don't take them serious as they get changed all the time even if you don't know about it, and if it doesn't suit you then basically it's you're problem. When it came to actually working us sales assistants were made to do everything while the managers just stood about either on there phones or looking at a computer screen, they never helped with putting stock away as it was seen as beneath them. From my time at screwfix iv learnt one thing and that's the more your paid the less you have to do.