Productive, Heavy Workload, Can be Fun when not so busy
Customer Service Assistant (Current Employee) – Letchworth – 13 October 2017
A typical day at work would include serving customers and helping them find what they need, wether thats in DIY plumbing, electrical, gardening, roofing, flooring etc. whilst also picking items within a warehouse coordinated by isle locations.
When its not busy or there are enough staff in to cover other job roles, then delivery is a daily necessity to ensure we have stock for the following days to come. Ive learnt a great deal towards any form of DIY or tradesmen work whist working here. I feel in the future I now have the experience and knowledge I need to achieve any household problem, and also buy my supplies through Screwfix.
Management for the most part are flexible with changing shifts to benefit you. For example I was at Uni for 3 years whilst I worked part time at Screwfix.
The Hardest part of the job is to be able to complete each task properly. An example of this would be whilst serving a customer and having questions asked about a DIY situation you have not come across, but you need to find a solution; sometimes you job becomes Googles. Also Screwfix is a very laborious job.
The most enjoyable part of the job is knowing you worked to the best of your ability and helped each customer and kept the warehouse tidy with everything in the correct location before going home.
Learning something new everyday
A lot of work on individuals shoulders