Fun place to work but over time can become a very bad atmosphere
Duty Manager (Former Employee) – Worthing – 12 March 2018
Although actually working for screwfix is great the higher management just ruin it, very limited opportunities at progressing unless your in with the area manager, despite working relentlessly for 4 years, the supervisor role Is just not worth it we are underpaid and overworked everyday which would be fine if we could progress or be treated with the same pros the store manager and assistant manager receive, despite doing exactly the same job and putting in more hours. Great company to work for if you have no intentions on progression otherwise stay away especially from the south region anyway. Good pay though, but cannot do any overtime which alot of the time you would have to do and would not even receive your time back. 6 out of 10 working here.
No overtime, no progression unless your good mates with the higher managment
Sales assistant (Former Employee) – High wycombe – 9 March 2018
This has got to be on of the worst jobs i have ever had! My managers did basically nothing but stand a a desk for 8 hours a day, thats if they bothered to turn up at all! Letters of concern for being 4 minuets late and heven forbid should you be sick. With little support from managers and no positive motivation its easy to see why staff turn over is so high.
sales assistant (Former Employee) – High Wycombe – 26 February 2018
This place is good for someone willing to work part-time. I hated working there full-time, very repetitive tasks. I don't think people are fairly treated, in fact they are being USED at all times i.e. you have to arrive 15min before the store opens, and you don't get paid for that. You only get a lunch break, so forget about coffee during your working hours, forget anything anyway lol The management is focused mainly on profit. Weekends are super busy, and to be honest, if you get weekend off, you can consider yourself lucky. There is a lot of favoritism going on, and guys are treated way better than a female employees. I wouldn't recommend this job at all.
Sales Assistant (Former Employee) – Sidcup – 23 February 2018
Genuinely sad to have left this job and 100% wish i could go back there to be honest. The team were absolutely amazing, the work was great, serving customers and picking orders from the warehouse, putting away the delivery, processing online orders was mainly it. Extremely enjoyable job, definitely recommend.
Service Assistant (Former Employee) – Aberdeen, Aberdeen City – 18 February 2018
Early starts (7am), getting orders together. Getting on with any deliveries. Heavy lifting and climbing ladders. Serving and helping customers. Keeping workplace clean and tidy at all times. Late finishes (8pm) and the last couple of hours drag.
Management are plentiful and on the whole pretty ignorant. They are fond of telling you we're all just one big team but in reality supervisors and management do not like to get their hands dirty. They moan when it's busy and they have to serve. If your face fits you're well in there but if you're not one of the golden gang watch out. Lazy colleagues get away with murder and the hard workers get told off the minute they stop to blow their noses. Just do what you're told and keep your head down. And definitely do not show any initiative - they don't like it because they didn't think of it first.
The most enjoyable part of the job and the only thing I miss are the customers. I really enjoyed spending time with them and helping them to decide on a product.
Customer Service Representative (Current Employee) – Plymouth, Devon – 12 February 2018
I love working in screwfix it's great meet lots of new people that are so nice. Only downside is now I'm no longer a student I'm still only on a 16 hour contract but I do have lots of over time which helps :)
I enjoyed working in ScrewFix and found it was very productive in developing many skills such as communication and confidence. I was only able to work part time on weekends as I was studying for A-levels and I was very easily able to keep a balance between college and work without any stress.
Customer Service Supervisor (Former Employee) – North West – 4 February 2018
option for promotion if wanted. supported along the way. unfortunately some become power mad. when everyone strives for the same level of success then the job is easy and good fun. it is poisonous when there is 1 lazy person
It's a good place to work for the money, but the management there don't appreciate the effort you put in they only see the mistakes you accidentally make. The staff that you work with are all good people and will help when they can but only have negative things to say about the people in charge.
Manager on Duty (Current Employee) – Nottingham, Nottinghamshire – 19 January 2018
NOT the worst place I've ever worked but very very busy and the staff don't really know what's going on. Management not really helpful as training and skill building are never followed up. Left to teach your self what to do.
Customer Service Assistant (Current Employee) – London chingford – 14 January 2018
I work at a branch in London so we open at 6am and close at 10pm. This would be ok if the managers were fair but my current manager has made friends with a group of students who work there and they get all the best shifts. If any of them want to swap shifts then its absolutely fine but if anyone else if they ask to swap shifts, its "No we dont allow shift swaps". They also get all the best jobs while others like me get to bring in and put out delivery etc. Yoo choiceu are basically told when you can take your holidays too. No choice in the matter. I would say that if you have a good management team you might be OK working for Screwfix but maybe Im just unlucky. There is the manager who is trying to manage people out that he dont like and the assistant manager just sits at a desk doing absoulutely nothing unless its a bit of paperwork that is absolutely necessary. Some staff are allowed to not turn up or continuously be late and thats fine they can get away with it. So basically if you have a decent manager and can put up with early starts and late finishes you might be fine but personally its the worst job I have ever had and I am frantically looking for other work.
Service Assistant (Current Employee) – Shepshed, Leicestershire – 2 January 2018
Out of all the jobs I have had this is the worst job to work for, mainly due to the management. Poor management. Training isn’t done in the correct manner and profession. Staff just stand about chatting whilst your busy putting delivery away alone. Intimidated and loss of respect. Not challenging enough, very quiet with not many customers coming in.
8pm finishes, management, quiet, not challenging enough