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Screwfix
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Screwfix Employee Reviews

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Location
United Kingdom957 reviews
Found 957 reviews matching the search
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Featured review
Screwfix selected this as a representative review
5.0
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Highly recommended place to work for anyone. There many opportunities within Screwfix, a great working environment and the pay is better than average.
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Official response from Screwfix
18 March 2020
Thank you for sharing your feedback, we really appreciate it!
2.0
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I started working for Screwfix nearly 4 years ago and it was a completely different company, it had a culture on open and friendliness to it, you felt welcome and appreciated........ Then kingfisher started to exert more and more pressure on it flagship business.

Bullying, unreasonable targets, high staff turn over and questionable management choices
Pros
Benifits and great staff
Cons
Unreasonable targets, bullying, high staff turnover
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1.0
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general manager was completely and utterly self focused, only cared about greed and trying to climb the career ladder. Same as the shop floor managers and team leaders of which some were engaged in relationships with normel staff members which inturn granted special privileges could get away with anything. Complete cut throat culture, horrific atmosphere , corrupt discusting place to work.
Pros
None
Cons
To many to list .
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4.0
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Working at screwfix really helped me to further develop my social skills in a friendly environment with considerate team memebers. Although it can get very repetitive when put on till which is to be expected in a customer service role. Was always paid on time and wages were always good so that I was able to live.
Pros
Salary
Cons
Repetitive
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5.0
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Very good company to work for staff are great and there is always room if you want to progress. If you like to work with the general public this is the right place.
Screwfix also raises money for charities and everyone gets involved having fun it’s a great thing to witness and be involved in. There is Berber a dull day everyday is different and you meet a lot of interesting people
Pros
Good work ethic
Cons
None
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4.0
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From the minute I started I was made to feel welcome by the management and team at the Pollockshaws branch and given all the time and training required to do my job. The notice in shifts allowed me to plan my education which I was completing alongside my work.
Pros
Great management and team, Good work/life balance.
Cons
N/a
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2.0
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Management seemed more interested in showjng off to female colleagues and expected core memebers of staff to pick uo the slack.

very much a case of if youre 'liked' youll do well.
Pros
Reasonable working hours.
Cons
Utterly useless management.
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5.0
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I will like to work with Screwfix. Screwfix is a good place to work, the work environment, staff and management are good. They pay workers salary on time. Everybody is treated equally. I would like to recommend screwfix to friends. Screwfix is located in a very good area that easily accessible from all corner of Wolverhampton and environ. Working with Screwfix is something anybody will
like
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1.0
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Yes your left alone to do your work but keep putting up pick rates so if your not as quick as others everybody can see what everyone is doing.very stingy with breaks.very boring work ,and management sitting down chatting whilst workers running around like idiots.also old if your eastern European
Pros
None
Cons
Lodds to many to mention
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1.0
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Was hired on a fixed term contact for a new trail of a night shift which has been set up to fail as far as i can tell. the first few weeks were great then things started to go down hill. we were only trained in one aspect of the area which was the priority for the area, which makes sense i guess. now however the priority work is there again after a brief lack of it because of covid but we are told we are unimportant and have to leave it for the more important day shifts to do, leaving us to do work we have never been trained to do so we are undoubtedly are making errors doing it furthering the theory we are be set up for failure. most of the time recently we are told at the start of shift that we are not allowed to do the work we were hired to do so we get sent off to another department that is nearly always fully staffed so we have to help people out in there aisle (which you cant do and stay 2 metres away, but managers only care about the 2 metre rules when your in the canteen or starting and leaving shift) There is only one manager for our area across 3 shifts that i have seen once in 17 weeks to do my 12 week review what a joke that was how can you judge me on my work if your not there to see it. no other management on the site ever seems to what anything to do with us except if they want something. because the management doesn't seem to care it does promote the culture of people sitting around doing nothing/ the absolute bare minimum.
Pros
Not Much at the moment
Cons
Poor management, bad communication
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1.0
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Management are useless. Never defend staff when being abused. One area manager turned up at store saying it was great being at home and getting full pay. Infront of furloughed staff. Some staff are lazy as sin and get away with it
Pros
Discount
Cons
Management are useless
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5.0
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Couldn't have gained a better opportunity, once in the business if you want to progress further there are all the tools to get you where you want to be and in my experience, the branch managers and area managers are committed to your vision and helping you get there.
Pros
Strong business, staff wellness
Cons
Business needs
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1.0
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They don’t tell you your only allowed to buy certain amount of items before they pull you and dismiss you there and then. unfair dismissal, I bought 3 drills one for my dad one for my brother and then one for myself and they said I was using my discount and selling them on for more, which wasn’t the case at all, other staff had my back but poor management and higher, make the place a shambles and baringnin mind at this point I worked an extra 5-6 weeks before having my investigationOtherwise my job was ok paid the bills.
Pros
Made friends
Cons
Management poor
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1.0
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Sack people for having operations unless you are one of the individuals they show favoratism towards.
Treat there staff like there worthless and desposable. Misersble dead end job. Honestly the only reason to work here is to hold you down until you get a better job.
Pros
Discount but when its terrible money then pretty irrelevant
Cons
Favouratism
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Official response from Screwfix
22 June 2020
Firstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said about favouritism. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix/com to provide us with more details so we can investigate.
3.0
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The hours arent great as its shift work, and early morning starts. Also you need to work weekends which isnt great. The rate of pay was decent and the staff discount, which included B&Q was really good
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Official response from Screwfix
22 June 2020
Thank you for sharing your feedback, we understand your frustrations in this area and are always looking to improve.
5.0
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One of the best decisions I have made was joining Screwfix.

From the top down, the culture and sense of togetherness is fantastic.


A compnay that really does balance success with looking after their staff
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Official response from Screwfix
22 June 2020
Thank you so much for taking the time to write your review. It makes us so proud to read feedback like this and, while we know we're not perfect, your comments show we're headed in the right direction. If you have any suggestions for improvements then please don't hesitate to contact our team on reviews@screwfix.com
3.0
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amzazing team just some management lacking experience, but in overall good team, plenty overtime but expect time in lou not overtime pay. good shift patterns.
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Official response from Screwfix
22 June 2020
We always enjoy reading reviews like this! If you have any recommendations as to how we can continue to build a special company then feel free to email us on reviews@screwfix.com
5.0
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Laid back and trusting culture which drives success.
Great work life balance and good communication channels so you know where you are.

Even peak is fun!
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Official response from Screwfix
22 June 2020
We really appreciate that you have taken the time to write us a review. We’re especially happy to hear you think so highly of our culture. This is an area we are really proud of at Screwfix. If there is anything you think we can be doing more of to improve the lives of our employees, please get in touch at reviews@screwfix.com
1.0
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Bully tactics from management, favouritism in the work place. Silly WhatsApp messages constantly being sent out with regards to problems in the warehouse? Another than the issues noted the best part of the job were, interacting with customers, dealing with customers problems and solutions, using the catalogue or website to advise on products for customer needs,
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Official response from Screwfix
22 June 2020
We really appreciate you taking the time to provide us with your feedback. We're committed to creating an inclusive, progressive and enjoyable work environment for all our employees. So, needless to say, we’re very disappointed to hear about your experiences. We understand your frustrations and we’d like the chance to address your issues. If you're happy to discuss this further then please email our team on reviews@screwfix.com
5.0
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really good company. Got the perfect balance. There's a lot of " them and us" but if you have the fair management then all is good 👍, staff work as a team and during peak season you have to.pull together.
Pros
great holiday entitlement and discount
Cons
6am start and 8pm finish, not too bad in thd summer, harder in the winter
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Official response from Screwfix
22 June 2020
First of all, thank you for leaving your review. We're always happy to hear when employees speak so positively about Screwfix.We're always looking for ways to improve, so if you have any suggestions please feel free to send your feedback to reviews@screwfix.com
1.0
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Unwilling to support their staff in difficult time. Keeping high paid employees safe from the virus whilst us dog bodies are expected to take the flack. Wont pay extra or account for 20% of furloughed employees salary due to "protecting the business" but spent 52k on walky talkies
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Official response from Screwfix
22 June 2020
Thank you for taking the time to provide us with your feedback. It's our goal to build a company that all our employees can be proud of and enjoy. With this in mind, we're really sorry to hear you have had a bad experience. This is definitely not what we strive for at Screwfix, so we would love the opportunity to make it right. Could you please email reviews@screwfix.com to provide us with more detailed feedback. The team will then be able to investigate further.
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Overall rating
3.5
Based on 981 reviews
5
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4
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3
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2
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Ratings by category
3.3
Work/Life Balance
3.4
Salary/Benefits
3.3
Job Security/Advancement
3.0
Management
3.3
Culture