Scottish Prison Service Employee Reviews

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5.0
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Great company to work for.
Senior Manager (Current Employee) –  Barlinnie Glasgow21 March 2018
Having worked in the service for over 32 years I have been given the opportunity to work in all of the roles in an operational setting within the prison setting including Young Offenders, Male Adult, Offender management, violent and vulnerable prisoners.

I am responsible for the HDC (Home Detention Curfew) process and the prisoner admission process. This is dealing with a prisoners first 24 hours in custody in relation to addiction, job, benefits, theological and general prison regime needs.
Whilst I only manage a small staff group now, I have managed 120 staff with 9 FLMs and budgets in access of 910k
Pros
Variety
Cons
None
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4.0
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Staff make the place
Prison Officer (Former Employee) –  Scotland25 September 2017
Never the same day twice, the staff form a close bond due to the adversity of there job at times and become really supportive of each other.

Management are under pressure due to workloads placed on them and it appears they are uninterested which is not always the case (cant be said for all of them bit like any other business)

Varied shift patterns available although predominately early shift and late shift with alternate weekends.

Good Union who support staff

All in all a decent job and a decent employer overall
Pros
Salary is ok
Cons
Fixed holidays and shift patterns
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2.0
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Thankless job
Prison Officer (Former Employee) –  HMP Edinburgh29 November 2015
20 years and all the mental torture you can take. Used, abused, disrespected and maltreated. Would not recommend to anyone with an iota of intelligence.
Pros
Salary
Cons
shift work. some work colleagues and almost all of the management
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3.0
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Dinasours terrible make dominated culture
Officer (Former Employee) –  Glasgow1 March 2017
I came from a background of customer service and positivity I joined the service and was ridiculed for being to soft and wearing makeup and taking time to be kind to prisoner and families I got on fine with them but my colleagues were cruel to me and eventually I transferred prison but it was the same scenario the prisons mission statement is to look after prisoners some officers only in it for the money and put on the uniform and think they are god they test prisoner in a disgusting manner no wonder they get attached and prisoners go on the rampage not a job if your a kind person also very cliquey and if you don't act like the crowd your shunned stay awayb
Pros
Salary
Cons
Shifts taking orders like being in a school
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3.0
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Not bad service
Operations Officer (Former Employee) –  Scotland5 December 2016
Good service to work for. Plenty of time off and the moral seems ok. Salary does not justify the job however and are most certainly underpaid for work carried out.
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3.0
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Great job if your looking for something different every day
Prison Officer (Former Employee) –  Peterhead3 April 2018
Like any other job there are pros and cons in the Scottish Prison Service, it is a great post if you like working with people from all different walks of life. It is an exciting job, knowing that everyday is going to be different. Due to the shortage of staff it is a very stressful job at times and often you will have to do the roles of numerous people in one day. Teamwork through the different roles/levels could be improved.
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5.0
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SPS good employer
Prison Officer (Former Employee) –  HMP Barlinnie Glasgow25 January 2018
SPS good employer.
Good job security.
I found the Scottish Prison Service to be well run and it had a great managment team that run the prison i worked in well
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1.0
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poor management
Prison Officer (Current Employee) –  Edinburgh, City of Edinburgh28 January 2018
management is poor does not look after staff pay is poor due to the risk you have to take and what u see on a daily basis the people you work with can be ok however most dont have your back
Pros
steady job
Cons
everything
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2.0
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dreadful conditions
Prison Officer (Former Employee) –  Dumfries, Dumfries and Galloway13 March 2018
prisoners are treated better than the staff who are there to keep them behind bars, unacceptable of our prison service to not support staff but allow prisions to have the best
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4.0
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security
Prison Officer (Current Employee) –  Glasgow, Glasgow29 August 2017
interesting and challenging at times, no two days are the same , job security , different shift patterns, good team to work for, promotion prospect, respect given by management
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4.0
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Odd culture
Senior Manager (Current Employee) –  Edinburgh1 May 2017
Worked here in middle and senior management for a number of years. Worked with some great people, but there is a strange culture on the ground, where operational staff feel entitled to more than they get (despite qualification levels being practically nil and wages being up to £35k without them!).
Change is slug paced, with unions controlling a lot of what is done.
At a senior level, management don't really know what they are doing or what the direction of travel is.
Pros
Job security
Cons
Poor culture, lack of direction, lack of funds, slow to change
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2.0
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productive
Kitchen Assistant (Former Employee) –  Edinburgh, City of Edinburgh17 October 2017
it was a good job but wasn't for me there ws too many workers and not enough work to be done however it was a good job and the hours were good but it was very boring
Pros
learn how to cook
Cons
too many workers
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4.0
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Works Painter
Prison Officer (Former Employee) –  Kirk of Shotts27 July 2017
Training prisoners a new trade
How to deal with prisoners
Management security and backup
Security alertness was imperative at all times
Riots as works officers had passkeys throughout the prison
Pros
Job security
Cons
Prison riots
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2.0
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Know it all's and Bullies.
Various Roles (Former Employee) –  Various Prisons10 September 2017
I've worked in a few secure establishments. The staff culture is awful. Many staff are very aggressive and rude to new staff or outsiders. Management and Human Resources are a joke, always backstabbing each other and basically are out to make some decent staff unemployed. It's laughable that they promote a great team ethic? Really, there is staff conflict daily fuelled by incompetent managers who demand respect. All in all not good places to be. Sick levels through the roof, you are not valued and they hide behind high values which they do not implement. Avoid.
Pros
Home time
Cons
Idiotic managers, bullying staff, zero teamwork, backstabbing and glory hunters.
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5.0
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Disciplined Service
Prison Officer - Links Co-ordinator (Former Employee) –  Alloa27 May 2012
Best years of my life.

Not one day is the same. The SPS has fantastic career opportunities if you are career driven. If not, it provides a secure job for life.

Your colleagues are your lifeline and the camaraderie is the most enjoyable aspect of working in the SPS.

Management, like all management, has it's 'politics' and challenges but will support you in your career.

The hardest part of this job is the stress levels. This is a very stressful environment.

I loved my job and would gladly have remained with the SPS but my circumstances dictated otherwise.
Pros
security and personal development
Cons
very stressful environment
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4.0
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Secure job
Prison Officer (Current Employee) –  Scotland18 August 2017
Challenging
Sometimes you have to deal with aggressive and hostile individuals so the role can be stressful but overall a good company to work for.
Good holiday entitlement and career progression.
Pros
Holidays
Cons
Working with people with violence and drug problems
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3.0
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Prison
Prison Officer (Former Employee) –  Perth, SCT18 June 2014
Ensuring security and safety of your work place. General helping prisoners with family contact, courses, health issues and daily items laundry feeding etc.
Management was fragmented good and bad.
Over 30 years I worked with experienced co-workers who had your welfare and you had there welfare to heart.
Prisoners being prisoners not everything suits them so the first person to get the blame is the person who has to deal with there everyday needs. This could be verbal or with violence.
The co-workers you work with and the humour that helps you at time get through bad times.
Pros
Job security
Cons
Shif patterns
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5.0
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Good time off
Operations Officer (Current Employee) –  Edinburgh25 September 2017
Good time off but you out the hours in to gain the time off. Overall good job and good work/family life balance. Pay could be better for what you have to deal with and put up with, especially how everything is geared towards being prisoner friendly making the prison officers job increasingly difficult.
Pros
Time off
Cons
Conditions and expectations
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1.0
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No consideration for staff
Residential Officer (Former Employee) –  Stirling25 January 2017
Management not interested in staff, culture of threats and intimidation towards staff, no loyalty to experienced staff,if staff complain they are treated with disdain.No encouragement to speak out about any issues.
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3.0
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certainley an eyeopening experience
operations officer (Current Employee) –  low moss prison bishopbriggs22 October 2012
I have learned that there is good and bad in all walks of life not just with prisoners but also with fellow workers.the culture of the prison service is very black and the new management team are trying to install a brighter ethos.
My co-workers are the same as anywhere else some good some not so good.
the hardest part of the job is to gain respect from the prisoners and the families without being seen as to soft by your co-workers. the most enjoyable part of the job is when you make a difference to someone 's life .
I also enjoy the cammarderie that goes along with the job and there is never 2 days the same.
Pros
child care vouchers and pension
Cons
the strict security and obeying orders
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Overall rating

3.4
Based on 32 reviews
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3.1Work/Life Balance
3.4Salary/Benefits
3.5Job Security/Advancement
2.7Management
3.1Culture

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