Scottish Prison Service
Get weekly updates, new jobs, and reviews

Scottish Prison Service Employee Reviews

Job Title
All
Location
United Kingdom48 reviews
Found 48 reviews matching the search
See all 51 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Provided you work hard and stick to the rules you can expect to given the chance to improve your prospect.

Job security is one of the important aspects of working in the prison service.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bullying if you let it happen
Full of false promises.The best part of the job is the prisoners hearing all the stories.The management throughout the service is background BULLIES who pass their views down the ladder,senior members of staff or worried about their position so they follow the instructions from the management BULLIES.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good life choice
Various types of jobs to within the Service and many chances for promotion and work experience to help you accelerate to use your full potential and abilities. Tremendous work ethics and support at all stages throughout your career.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Rewarding and challenging
Dealing with young men who have faced difficulties and where, hopefully, with their understanding, realisation and cooperation, they will become useful members of the society upon release and will not re-offend.
Pros
Job security. Competitve salry.
Cons
Volatility of those in our care.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
difficult place to work
was there over 2 years and management are only reactive to problems that can be highlighted to them by staff below them. A bullying culture that goes unchecked. Staff favouring certain prisoners and disregarding the next. there is no Equality and Diversity that they try and portray
Was this review helpful?
Rate your recent company
Share your experience to help others
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Difficult place to work and very demanding
Never know what to expect from one day to another, dealing with different types of people from different backgrounds, cultures and people who can change attitudes in the blink of an eye
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst job ever
Do not apply for this. They promise the earth and you are treated worse than the prisoners. The job itself is ok however management continually screw over staff while they walk around doing absolutely nothing (well they dress up and take pictures of themselves in the office!!).
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenging
Scottish prison service provide a range of excellent demanding roles for enthusiastic individuals who care about others. Often people who are imprisoned are at a low point in life so it is very satisfying to help them get back on track.
Pros
flexibility
Cons
stress
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Scottish Prison Service?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
SPS Employment
31 years service the organisation has changed considerably prisoners have more rights and protection than staff have. Lacking leadership from the top.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid like the plague
Disgraceful employer. A dreadful bullying culture is still prevalant in the service. There were two staff suicides in the seven years I worked for the SPS. HR there is a total joke. If a governor takes a dislike to you then you are as well leaving. The opportunities for advancement are slim to nil.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Relative job security
Starting pay is low for what you do, however, changes now made to the pay structure to increase speed of advancement. Relatively good work/ life balance. Hard going at times due to clientelle. Areas available for progression if you are willing to work hard and really want it for the right reasons.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenging but rewarding job.
During my time with the SPS, approx. 25, it years was a rewarding if not challenging experience on a daily basis. More recently I feel it has become a more volatile place to work and in my opinion understaffing is becoming a massive issue.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worth considering
No real faults, some managers are stereotypical bullies but most are OK. Worth taking a look at if you fancy a career change. The benefits outweigh the negatives.
Pros
Reasonable salary
Cons
Rotational shifts may not suit all
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Done worse
Not as bad an environment as people imagine it’s more like a secure college than a prison. Your heart really needs to be in the job to tolerate a long career in this sector.
Pros
Salary
Cons
Cons
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Absolute joke of an organisation!
The staff you will work with are fantastic but management treat all employees like children. Doing well in this job is on a ‘if your face fits’ basis. You are expected to go above and beyond and get nothing in return. The bullying that goes on from management is awful! Staff are not treated equally. The pay is not enough for what we do. I wouldn’t recommend anyone coming to work for the SPS. It’s an unsafe environment due to staff shortages and over crowding. If they looked after their staff better they may be able to keep them.
Pros
Great for a social life
Cons
Everything else!
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy demanding interesting great colleagues
Overcrowding putting more and more pressure on already stretched staff. Excellent training and very high professionalism of staff makes for the maintenance of discipline and order but the drug culture and underlying threat of violence are a constant stress builder. On the whole I considered it to be a safe working environment and assaults on staff are low I was never assaulted in 17 years of service. If you're looking for a career where no 2 days are the same and you are working with some of the most complex people in society this is the job for you.
Pros
Secure career excellent training and cameraderie.
Cons
Difficult people with complex mental health drug and alcohol issues.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Undervalued by Government and Management
Drastically understaffed, now overcrowded, undervalued by management, MSP's cabinet ministers and all government officials.
Service Providers employed to help SPS Staff cannot provide a proper service, which hinders SPS Staff doing job properly.
Pros
Professional Staff and good support from these professionals
Cons
Understaffed, budget restrictions, overcrowding, unneccesary pressures.
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Secondary school culture
Definitely not the worst job or organisation to work for but not the best. Management style depends on individual prison / department and so staff experiences can vary greatly. First Line Managers are generally good people and approachable (except a minority), with notice you can get time off for holidays, other commitments etc no problem and most (but not all) workmates are good to work with. Unfortunately senior management are generally poor in dealing with staff. Communication is terrible, and an 'old school' traditional attitude prevails that you do what you're told, constantly reminded you are a pawn. Staff are not trusted and are treated like school children, micromanagement is the overall style. There is also a macho culture between staff where you can't show weakness and should 'man up' and little understanding or care for stress levels. Place is 10 years behind similar organisations like the police etc and the trade union is basically an extension of the employer, "in bed with them" as is commonly said. Management pick and choose what policies and procedures are followed and corruption is rife from top to bottom.
Pros
Good colleagues (mostly), good time off, good First Line Managers
Cons
Poor senior management with no support for staff, Feeling of being just another number, Poor communication, Staff views not listened to, Heavily micromanaged, short staffed most of time
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good team culture, but constantly being eroded
Great team spirit in a difficult environment. You require a good sense of humour and the ability to grasp the important details from what is often confused and incomplete information. Time is always in short supply and you have to be in synch with the regime as not doing so will impact on many other areas of the operation. You have to make decisions quickly and expect no support from senior management. You have to get on with people from all backgrounds, but still be able to be firm and deliberate in challenging unacceptable behaviours.
Pros
job security
Cons
poor work/life balance. Staff are just a number.
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great job if your looking for something different every day
Like any other job there are pros and cons in the Scottish Prison Service, it is a great post if you like working with people from all different walks of life. It is an exciting job, knowing that everyday is going to be different. Due to the shortage of staff it is a very stressful job at times and often you will have to do the roles of numerous people in one day. Teamwork through the different roles/levels could be improved.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for.
Having worked in the service for over 32 years I have been given the opportunity to work in all of the roles in an operational setting within the prison setting including Young Offenders, Male Adult, Offender management, violent and vulnerable prisoners.

I am responsible for the HDC (Home Detention Curfew) process and the prisoner admission process. This is dealing with a prisoners first 24 hours in custody in relation to addiction, job, benefits, theological and general prison regime needs.

Whilst I only manage a small staff group now, I have managed 120 staff with 9 FLMs and budgets in access of 910k
Pros
Variety
Cons
None
Was this review helpful?
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at Scottish Prison Service. Our community is ready to answer.
Overall rating
3.3
Based on 51 reviews
5
13
4
13
3
10
2
8
1
7
Ratings by category
3.1
Work/Life Balance
3.2
Salary/Benefits
3.5
Job Security/Advancement
2.6
Management
3.0
Culture