The training is Brillant for the job and most of the people you work with make the job worthwhile, the unfortunate this is most of the good managers within entry-level departments are temporary meaning good skills are lost. Flexible working is shocking for part-time employees, ever forcing you to work every weekend or work short shifts over a period of 5 days.
Unfortunately, they've removed email servicing and moved a lot of staff over to live chat which doesn't deliver a customer-first vision which is being pushed in other departments such as digital, core retail and select. It is all about stats in Live Chat.
The job will serve as a stop-gap until I find something else.
The pay is good along with benefits and bonuses.
Pay and Bonus, The other employees
Management Structure, 'Flexible' Working