Handle all customer queries – ranging from how to deposit cash into another account to, enquiring for a loan.
Conducting the right checks when handling large amounts of cash, and when making large money transfers.
Checking cash in tills 3 times a day, to make sure there are no discrepancies
Booking customers in for appointments with personal advisors, so that can discuss loan or mortgage options.
Administration – collecting & filing paperwork, sending off faxes, sending emails to HR or to customers answer incoming phone calls & call potential clients to book them in.
Report to both personal advisors and management staff
Good salary, chance for progression
Work culture, very mundane