Clerical Officer (Former Employee) – Salford, Greater Manchester – 18 March 2019
You started the day running and kept on running all day. Both departments I worked for were busy; we were a very large hospital. I learned to think more on my feet and took a lot of initiative because not everyday was the same and you could be surprised at an time with an emergency to make sure the patients had their records up to date especially if they are rushed in at any given moment. The workplace culture was that everything had to be precise because a patients life no matter how trivial was important to each and every member of staff whether they be a domestic up through the ranks to the consults. Management when I started was helpful, new what was going on down the ranks and looked after the staff. But things have changed considerably over the past few years. Now there are too many managers and a lot of these mangers have made people jump ship. The hardest part of the job was leaving the hospital the job it self was rewarding, I may not be medically trained but the non-medical side of the staff still did there bit for the patients to recover from what ever ailed them. The most enjoyable part was when we had camaraderie amongst the different levels of medical and non-medical staff. And I mustn't forget the patients when everything works out well for them that was a good feeling but with this being a hospital not everything ended on a high.
Some times we went over our allotted hours with no overtime pay.
Clinical Support Worksr (Former Employee) – Salford, Greater Manchester – 25 January 2019
Started at Salford Royal as a Clinical Support Worker in an acute ward setting. I enjoyed the varied and warm feel to the initial training courses but things became so disorganised from HR management that I ended up leaving in the end. We were passed from pillar to post with no clear direction or sense of leadership. Training staff didn’t know what we were supposed to be doing most days and this led to a great deal of confusion amongst trainee staff. I felt disappointed that an Outstanding Trust couldn’t prioritise our workload effectively and that nobody from management knew what we were supposed to be doing. My colleagues were great and very accommodating. Don’t get me wrong I saw some evidence of outstanding patient care but the bureaucracy, red tape and governmental targets lay down on the majority clinical staff wore me down eventually. My advice is this: if you are going into healthcare understand that you cannot always deliver the service you aspire to under budget cuts and meddling middle management.
Great colleagues, professional environment, some lovely patients
Long hours, disorganised training, poor communication
SQL Developer (Former Employee) – Salford, UK – 12 December 2018
terrible salary for the skill set, including on call, routinely worked a lot more than what I had to. The job itself wasn't too bad, but very hard to do with bad management who don't care one bit abut patient care but more abut stats
Clinical suppprt (Former Employee) – Salford royal – 20 September 2018
Awful place to work!!!!!! Put so many women in one place and it's like working in purgetry The nastyness and toxic behaviour makes it an awful place to work. Poor management C2,B8 l4 and A&E have clicks and the management is terrible they tell you if you have an issue to approach them and they will at least try and resolve ant issue YES if it's trivial and even then nothing's done for example a a change of the Rota or if you need a day of due to family issues they make it hard work for you. There's a big bullying culture on C2 L4 and B8. Mainly between the support staff they do nothing but back stab and bully. I've witnessed terrible unprofessional behaviour in the work place such as support staff moaning about patients relatives, calling patients that they deem to be hard work (This would be because the patient may press the buzzer more than what the staff would like, (twice in half an hour tends to annoy the support staff) taking into consideration these people have had brain injuries) I've also witnessed patients tell other staff or myself they've been left for that long they have actually urinated themselfs. All in all toxic place to work with alot of staff being totally innapropriate and unprofessional
Administrator (Former Employee) – Salford, Greater Manchester – 1 April 2018
Poor treatment of staff - no discussion or notice when important changes are to occur. Criticized unfairly and disrespected. Bullying culture. No regard for the impact of their negative treatment of the staff.
Clinical Support Worker (Former Employee) – Salford – 22 October 2017
I joined Salford Royal believing the CQC report of it being an "outstanding" hospital that would offer me personal and professional development. However, you are very limited as to what you can do as a band 2, you are told there are opportunities for career progression however this seems to be on a "if your face fits" basis - which mine didn't. The wagers were low unless you picked up weekend or night work. Majority of staff seem to be middle aged women who moan about anything and everything. Management was unsupportive. Took me 7 months to obtain a car parking space. I would never go back to this place again!
weekend/night pay enhancements.
long hours, low pay, no progression, unsupportive management. horrendous car parking. the list goes on!
Clinical Support Worker (Current Employee) – Salford, Greater Manchester – 17 October 2017
Overworked, understaffed, underappreciated and underpaid should be SRFT's replacement for the words "safe, clean, personal" that they have plastered around the place. Wards severely understaffed on regular basis, staff moral low due to management offering no support and always trying to make staff feel guilty for having time off due to sickness, the irony comes in the form of that this is a hospital so of course staff are going to get Ill. The wage is appalling for the amount of work that you have to do and the physical and emotional stress that you endure. AVOID AT ALL COSTS.
Assistant Practioner (Current Employee) – Salford, Greater Manchester – 24 August 2017
Prep and run various clinics. Perform a wide variety of tests. I have learned a lot more of how to be organised and keep things in order. Great team work. The long travelling time is hard now I have a family. I love the patients and the people I work with. I enjoy the responsibilities I have in my job.
IT (Former Employee) – Salford, Greater Manchester – 17 August 2017
terrible salary for the skill set, including on call, routinely worked a lot more than what I had to, but this was irrelevant as my face didn't fit. Terrible head of service delivery that constantly picked and looked for faults even though I was the hardest working member of the team as my stats proved. queue system for progression, amount of work done not relevant, more a case of if you were pally with certain people. The job itself wasn't too bad, but very hard to do with bad management who don't care one bit abut patient care but more abut stats
Team Secretary (Former Employee) – Salford, Greater Manchester – 16 May 2017
There were too many people in one room. The disturbances were continous all day long. The concentration levels were nil and consequently mistakes were made. Food would be eaten at the desk tops and smells developed. The noise was loud all the time. Students would sit around waiting to be taken to their next placement. This was not an office situation.
The hardest part of the job was getting the work done under severe noise levels and poor managment supervision.
My Manager would continually ask me why had I not done this and that and I explained I could not hear myself think and my workload was massive but I persevered and they would not let me go somewhere quieter to get the job done.
Sister (Former Employee) – Swinton, Greater Manchester – 30 April 2017
Very busy work environment, poor staff support in community setting. Problems not taken seriously such as short staffing levels. Blame culture exists with a culture of bring solutions not problems however often the solution requires in put from higher management.
I loved my job at SRFT however 60 plus hour weeks mostly unpaid took its toll.
Clerical Officer (Current Employee) – Manchester, Greater Manchester – 6 December 2016
A very varied job role that evolves over the years but due to cut backs by the government I now look after three departments and cover for a fourth department when their clerk is off for annual leave or sickness . Two much work for one clerk but not enough to employ a second clerk so pay overtime to other clerks. A lot of long term staff have left my original department.
Support Secretary (Former Employee) – Salford – 26 October 2016
Always busy, plenty of opportunity to learn. Too much management. Members of staff very helpful. Pressure of work due to staff shortage. Satisfaction knowing that you have been able to help members of the public.