Rural Payments Agency
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Rural Payments Agency Employee Reviews

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United Kingdom43 reviews
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4.0
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it is a nice place to work but I find the work and home life balance difficult and there is no leeway for that.

the culture is good wanting a nice and pleasant working day and that does happen and they are always looking to improve on that for wellbeing which Is really good.


flexi rules apply which again is great.


the money is fair and good.
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5.0
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Working on the future payments programme was challenging but enjoyable. It allowed me to develop my skills further whilst also assisting with the upskilling of other teams members. I would say that I had a positive impact on the programme as it did on me
Pros
Excelent team ethic
Cons
Working in Newcastle meant long journies at the weekend
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1.0
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I worked incredible hard, did the work right and efficiently
Got on with most of my colleagues

Was let go due to a rumour someone had made about me the day after a family member had passed away

Wasnt given the opportunity to fight this or have paid/unpaid suspension whilst this was investigated

Found to be very cliquey

Managers had no people skills whatsoever
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4.0
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The RPA are striict but fair Work is relatively relaxed and training is ongoing, Career Development is available if you are willing to find it and progress
Pros
Annual Leave and Flexible Working Hours.
Cons
Pay Progression
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2.0
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This employer abuses temporary contracts. No matter how long you work for this company, they will be able to fire you for no reason. Good work though.
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1.0
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Ability does not define how you progress within this company rather, if your in the clique, you advance. Still has a long way to go to become a "modern working environment" and cultures have to change. Managers still run this like the 1970s and the newly promoted "young " managers are under pressure to conform rather than evolve. Not recommended unless you have been to a Bernard Manning stand up concert and left agreeing with the subject matter.
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4.0
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You would be give a few accounts to look into, I was investigating EU payments of farmers subsidies and these had to be confirmed that the payee was following all aspects of the contract they had entered into. This could include finding out information from other government agencies.
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5.0
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Muchas facilidades en cuanto a la jornada laboral, los compañeros siempre fueron muy agradables, ayudando unos a otros, altos directivos muy agradables con los consultores y administrativos.
Jornada laboral muy flexible.

Facilidades para hacer horas extras los sabados.
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4.0
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Really nice place to work, friendly and relaxing atmosphere. Everyday is different and there is always opportunities to develop your skills and gain experience in different areas.
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3.0
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Not a bad place to work. Free coffee and tea.
Friendly management but repetitive workload.

Hours are 8.30-16.30

No real air con in building so you will get very warm.
Pros
Nice Building
Cons
Repetative work
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2.0
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Be very careful before you accept a position. It really depends on who your team leader is. Mine just ignored me, very haughty indeed and lacks basic people skills. "colleagues" don't talk to you, simply come in do a job and go home without even having any conversations.. civil service behaviours apply as and when it suits.
Loads of meetings but you are never told what is going on.
Pros
Location
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4.0
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Great work life balance, pay isn't amazing, lots of temp staff. Not at all like a call centre, very social and great work culture. Regular wellbeing activities such as bake sales, who doesn't like cake?

The work can be difficult to pick up but is overall pretty relaxed.
Pros
No core hours
Cons
Non-competitive salary
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4.0
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An interesting department of the Government to work for. Worked as part of a team meeting daily targets. Very kind workplace. Computer orientated environment with various databases being used. One hour break daily, with the hardest part of the job being establishing and fulfilling daily payment criteria for company customers.
Pros
Good proactive atmosphere
Cons
Very computer orientated
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5.0
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Great place to work if you have a good manager. Excellent working hours and plenty of time off always available. I personally experienced some issues with some staff but that was me. Over all a really good place to work.
Pros
Working conditions
Cons
Some of the employees
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4.0
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Investigating the submitted paperwork and/or online information and adjusting it on the companies system with the correct land codes and figures. Some cases were quick and easy to deal with, but more often than not, very complex and difficult to work through, and all the time trying to follow a very unclear guide.
To ask as many questions as possible to your colleagues or help them through their questions.

Management were out of the picture as they do not really know what work anyone were involved in, and how to help if any problem arose,

The hardest part was trying to follow the very confusing guides as they are very wordy, and the people who write them are trying to mix old English words in the same paragraph as new words, very very unclear guides.

The best part was the people as they were all very helpful, friendly and just great to be with and work with.
Pros
N/a
Cons
N/a
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3.0
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Typical public sector employment. No pay progression currently. Management appear to be above “the law”, a bullying culture is tolerated and rather than dismiss an individual or effectively manage an issue they will move the “victim”
Pros
Flexi
Cons
Poor management
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5.0
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RPA is a sub Agency of DEFRA UK, which deals with farmers, their compliance, and subsidiaries given to them on account of EU regulations. The working environment is great as i learnt a lot there and groomed myself.
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5.0
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Worked there for 12 years, had the usual ups and downs, but mostly enjoyable company to work for.
Very good welfare programme.

Excellent environment to work in.

Computers need updating more regular.
Pros
Pay, flexible working
Cons
Back stabbing
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3.0
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This position gave me the ideal flexibility I needed when the children were young with flexible working hours.

However the company relocated to Reading therefore I was made redundant
Pros
flexability
Cons
relocation
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4.0
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Maintain a complex database of all contractors and analysing the various spend areas associated with them, including YTD costs, expenses, accruals, cost centres and daily rates.
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3.0
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Varied work dealing with different aspects of administering payments from EU to UK farming community. Enjoyable employment with a sense of performing a public service
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