On a day to day basis, my role would be to assist the residents with personal care as well as cater to their nutritional needs. I would also be responsible for cleaning during a night shift as well as assisting with roles that were not necessarily in my job description when the situation called for it. I learned a lot from this role, such as patience and understanding with different types of people, as well as how to handle difficult situations. We specialised in dementia care, so I learned how to do my job whilst maintaining dignity and respect for the residents, promoting choice and independence.
I got on well with my co workers and I enjoy working with a team. I also was able to work well with the management team, often communicating with them about happenings on the shift.
I found that the hardest part of the job was how engaging the job was and how I got to meet and know some of the most interesting people that I have ever met. However, I found it difficult to speak with the families of the residents when their relative passed away. I also found it extremely stressful when we were understaffed, which happened often.
Working in a team, meeting new people, working closely with management.
Stress of being understaffed, dealing with families when a resident passed away.