Horrible place to volunteer for
Volunteer Shop Assistant (Former Employee) – Hereford – 10 October 2018
After working there for a year and a half the management at the Herefordshire branch of the RSPCA charity shop really went downhill. When I first started, the management was very cheerful and willing to help with any and all issues I came across as a new staff member. However, as time went on, the management I started with resigned and was replaced by a younger and harsher manager. One evening after the last customer had left and we were closing up for the night, I was texting my mother to ask for a lift home in the pouring rain, not wanting to get wet and end up with a cold the next day and not be able to work that shift, the second I had sent that text, the manager, stuck her head out of the office door and yelled at me from across the room to get off my phone and would not listen to my reasons or even allow me to go into a back room to cal my mother for all of 2 minutes. We had rain like that previously when the original managers were still working and as long as there were no customers in the store, they allowed me to contact my mother for a lift, no hassle. It was absolutely appalling, do not wish to work there again even as a paid employee.