I have learnt to manage a large portfolio of clients. I have worked with a range of business from solicitors, agents, banks to local government from which I have gained a vast experience of dealing with individuals and building very good relationships. There can be high levels of stress. The team are very helpful and all work well together.
A nice modern office, flexible hours, friendly staff, free car park
Associate Director Debt Recovery (Former Employee) – Birmingham – 5 November 2018
Senior Partners will blame more junior members of staff and offer minimal support - not nice people to work for if something goes wrong. The employees are excellent and these people and the offices offer a very pleasant working environment. Some great clients.
Working offices and environment and pleasant staff and junior management
Poor senior management, not supportive, blame culture
Really refreshing environment so much opportunity to progress
Marketing Executive (Current Employee) – London, Greater London – 25 September 2018
This was my first move into a professional services environment and I've really enjoyed working at RSM. I've found it a really refreshing and collaborative environment Any of the partners/senior management that I've worked with have been helpful and approachable.
Within 6 months, I've already been promoted and have been really impressed with the learning and development resources/training opportunities. Excellent life/work balance too!
marketing (Former Employee) – London – 12 April 2018
Enjoyed the job, but very high turn around of staff in marketing department. Great colleagues in the team but one would leave every week - down to bad management from the top, no internal promotions, very hierarchical and little change of progression if you go in at the bottom.
One of the worst places I’ve worked. The IT infrastructure is appalling, managers would literally ignore staff on their team for weeks on end (not even a hello in the morning), upper management would discuss members of staff, apraisals and pay increases (or lack there of) in ear shot of lower staff, supervisors did not supervise and direct managers would make it known to the entire work force when they were in a bad mood and make it a thoroughly unpleasant place to work. Certain departments were definitely seen as the poor relation. Could not wait to get out of there.
Unapproachable managers, no pay rise for 3 years, low wages and unappreciative.
Pay & Bill Executive (Former Employee) – Grangemouth – 26 April 2018
Unless your face fits you won’t make it anywhere in this company, no matter how hard you work. Management are a disaster, never taking responsibility for issues. Not pleasant to work for and made to feel not worth their time. Awful.
Risk Assurance Manager (Former Employee) – London – 18 July 2018
Whilst this what a fun and interesting role the audit systems that were in place were more of a hinderance than a help to myself and my team. I enjoyed meeting a diverse range of clients and forging close relationships with them.
The staff were always friendly and went over and above with regards to traveling for several hours top reach our clients and maintained a very professional approach at all times.
A typical day at work would consist of a very early start, email run through before getting to the office in case of any immediate alerts or problems that may face me during the day. Things changed on a daily basis within RSM Tenon. I would travel to whichever of the four offices i managed, and begin with a basic run through of the weeks activities with either the marketing executive who reported into me, or the specific partner in question for whichever service line I happened to be managing that day, i.e. Tax, Advisory, Audit etc. I would spend a day coordinating campaigns, analyzing performance data, attending meetings, managing advertising content and event correspondence, as well as delegating time to respond to emails on a regular basis. My day would end around 6pm. As there were only three marketeers to cover the midlands region (including me), I would then work at home until 11pm (approx) each day to continue email correspondance in order to get ahead for the next day. My area was extremely under-staffed and extremely pressuring. But extremely rewarding with salary.
It's not a very diverged atmosphere, firstly. I was the only person of colour there. There isn't much of a culture there either. I felt constant;y scrutinised in everything i did. They don't give immediate feedback, instead pick up on every little thing you do and put it on a formal review feedback. Management in some respects is very unsympathetic to issues you ma have. The culture and atmosphere isn't conducive to making friends, just coworkers who will backstab you.
Payroll Administrator (Former Employee) – Crawley, West Sussex – 30 July 2017
Dumped on from a great height regularly, over worked, under paid, unrecognised,company has a high turn over of staff as you are just a number. Management in certain areas are a joke - noting positive to say.
Fast-Paced, Budget Orientated. No two days are the same.
Internal Auditor/ Lottery Assistant Adjudicator (Former Employee) – London, ENG – 2 July 2014
No two days are the same being an internal auditor. You can be scoping an audit, carrying out testing for another audit, then answering urgent queries from client side management in a single day. The only thing that is 'typical' is recording the time spent on various jobs at the end of the day on the time management software.
Working at Baker Tilly, my communication skills have drastically improved. You can be liasing with all levels of the business in any one given day, whether it is in meetings, on the phone, or in an email. I learnt that to ensure that you have a productive day it is the little things like creating a to-do list and taking regular breaks that make you productive. Made sound small, but it's the bare basics that actually make you efficient.
The hardest part of my job was having to deal with difficult clients. Being an auditor you are the face of the company, you have the responsibility of showing the client you are 'Baker Tilly' and you have this reputation to uphold daily.
My co-workers were great, even though we almost always worked autonomously, there was always someone there to help you with a problem, or peer review your work.
Freelance Translator & Proofreader (Current Employee) – London, ENG – 11 February 2015
As a consultant and freelancer I start my day by organising my priorities. I have learnt that organisation is key to deliver quality and to optimize your tasks. I manage my demands and deliveries using six sigma tools, which help me to eliminate deviations in the work process. The hardest part of working as a consultant or freelancer is to be sure that I have constant work to do, keeping balanced a regular demand of work and availability to deliver jobs on time. The most enjoyable part of working as a management consultant and freelance translator/proofreading is to have the opportunity of being constantly learning new subjects, and participating in projects with colleagues from different backgrounds, cultures and with different experiences. I would say that the main pros of my current job activities are the learning and developing opportunities, and would pointed out only the work demand instability as a contra of being a self-employed.
Not a bad firm overall but something is clearly missing. Too many people come and go, colleagues continually complain about not being given opportunities then (justifiably) complain when it's high pressured work for clients and senior managers expect unreasonable results. Strong feelings shared by colleagues that "this is a temporary career move, I plan on heading to the big four in a few years".
good clients, colleagues are friendly, nice offices in baker street
negative feelings of management shared by many colleagues