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RSA Careers and Employment

About us
Lots of people work for a big company. But how about a big company that works for you?

Founded over 305 years ago, RSA is one of the world's leading multinational insurance groups and a truly people-centered business.


Our Culture


A great work-life balance


We aim to provide every one of our employees with a great work-life balance. There's
 – more... a real buzz in our team - it helps that our dress code is casual, our office is open plan and we encourage everyone to get involved with charitable and social events both in and outside of work.

We value feedback


As well as regular team meetings, monthly 121s and coaching sessions; we host roadshows every six months to keep everyone in the loop. We encourage our people to give us feedback and share their ideas on our networking site to help us improve how we do things.


We celebrate success


We are very passionate about recognising and rewarding members of our team who go above and beyond to help our customers and make a positive difference. We encourage our people to call out and recognise each other with a ‘round of applause’ via our innovative 'Spotlight' programme.


Career development


We truly believe in helping our people fulfil their potential at RSA. Everyone has an individually tailored training plan to develop and stretch their customer service and leadership skills. Our Mentor Match programme supports employees at all levels to harness their talent and consider their progression. Our Leadership programmes ensure our Team Coaches thrive, grow and make a real difference in our company.
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See Why Join Us

What is it like to work at RSA?

3.6
Work/Life Balance
3.4
Salary/Benefits
3.1
Job Security/Advancement
3.3
Management
3.7
Culture

What are people saying about the leadership at RSA?

65%
of employees approve of CEO’s performance
CEO Approval is based on 55 ratings
3.0
My time at RSA....
Written by Customer Manager - Nationwide Sales & Service (Current Employee) from Peterborough, Cambridgeshire on 18 April 2019
I've been an employee of this company for 3 Years and whilst I have enjoyed my time there, and love the People I have interacted with, this is not the ideal place for me personally.

I believe that Management do try to accommodate in most cases but always seem to fall short. My Team Coach however, is incredible and I can't fault them and how they
 - more...
Pros
Free Refreshments, Breaks/Lunches, Benefits, Staff.
Cons
Shift Pattern changes, Annualised Hours, Salary, Attitudes and Behaviours, Cliques, Rumours.
See RSA reviews about management

What are the top-rated locations & roles at RSA?

Top work locations
4.3
Birmingham
4.3
Manchester
4.3
London
4.0
Bristol
3.7
Horsham
Most popular roles
3.8
Underwriter
3.0
Customer Service Representative
3.0
Customer Service Manager
1.8
Claims Processor

What did candidates say about the interview at RSA?

Interview experience
Based on 10 interviews
Favourable
Interview difficulty
Based on 9 interviews
Medium
Interview process length
Based on 9 interviews
About a week
See RSA interviews