Postman (Former Employee) – London, Greater London – 26 April 2018
I loved the people I worked with but the early starts were a shock to the system as I was living at home with my parent's and living a typical young man's hectic nightlife. The money was great but 4am was an early start for any budding Londoner!
The management at 90% of the Royal Mail offices is an absolute mess. They work like octopuses trying to deal with 1000 problems at the same time. There is a lack of communication between managers and employees. I was not told that my job had ended. They only said "we will call you when we need you", It's been 2 months and I haven't been called back LOL. The weather is also a negative but that comes with the job. The pros are that they gave employees their rights (unlike Amazon), shifts always finished at 2 or 3pm,
I enjoyed working 17 years at Royal Mail. This is a place where you are part of family and have respect to all employees and workers. Especially the last 5 years (time of Royal Mail transformation - production improvement) I was involved with the World Class Mail team. My team implemented many changes and cut Non Valued Activities in processing. As a result the changes we made improved productivity and huge savings for the company. Everything I took part in was treated with respect and my role in helping Royal Mail was recognised by many. I hope my new company will be as good as Royal Mail, if not better.
I get extra holidays and flexible working hours.
I had implement changes at other offices of Royal Mail
Operational Postal Grade (Former Employee) – London and the South East – 26 March 2018
Royal Mail in general terms was and remains a good organisation to work for. I have worked on a number of sites from central London and in Surrey and Hampshire ending my career at a large unit near Heathrow. Over the years I have seen productivity increase due to the implementation of mechanization on a large scale something that seemed improbable when I first joined the business. The opening up of the market to competitors has driven a more customer focused workforce. The main challenge facing Royal Mail is the steady decline in the letter volumes due to other forms of communication, the obvious one being E-mail. The challenge is to compete in the parcels market which is highly competitive although Royal Mail does have the advantage of having in place a network that has local knowledge and infrastructure in every conurbation in the country from the larges cities like London to the smallest hamlet in the Scottish Isles and everywhere in between.
Postman (Former Employee) – London – 23 March 2018
A typical day would consist of me sorting mail and parcels into a structured frame. Separated into roads. Would then separate all the redirections to be sent on. Once completed would collect all timed deliveries. Bundle up work and head out. Work place was good to work at and management was very supportive and positive. I enjoyed working outside, however that had its drawbacks when the bad weather come which was really the only downside.
Reporting Analyst (Former Employee) – London – 17 March 2018
I didnt particularly have a great experience at the time - it was stresful and the lead was very pushy almost threatening. I didnt know what the best way to handle or if I could involve HR hence decided to move out.
Lack of transparency - it was awful for me. Long hours and I was learning so it felt like I was trapped to do it or just get out.
Teamwork was a strong part of everyday as it was crucial in getting the job done. Fast paced job to meet deadlines and deliver excellence to internal and external customers. Social events throughout the year with friends and family concreted a team bond. Once was a job for life.
External Relations Manager (Former Employee) – London, Greater London – 22 January 2018
Was part of the consultation team working on the reorganisation of UK post Office provisions so lots of public engagement and political meetings. These were often challenging while working under time pressure.
Operative (Current Employee) – London – 30 December 2017
Royal Mail has a multitude of problems as a result of very poor forward planning & ability of management. The sick/absence policy is barbaric & severely outdated. First stage discipline warnings are issued after staff return to work from serious illnesses/accidents.
Line Managers would not be employed by other major companies due to poor people management skills & ability.
Company does not care about the people who do the work only about the profit.
Ongoing dispute between union & senior management over pensions issues & pay rises. May well result in industrial action early in 2018.
Company wastes huge amount of money producing Royal Mail TV & a monthly newspaper, both of which have the basic message 'you are lucky to have a job'.
Company still operates a weekly payroll sending all staff weekly wage slips.
Investment in machinery is heavy but quality of 95% staff is poor.
OPG (Former Employee) – London, Greater London – 28 December 2017
Up until privitisation Royal Mail was mostly a joy to work for. But now they are constantly cutting anything they can to cut costs, but doing so is killing the whole joy of the job. Managers are rewarded for forcing people out of the job, union is becoming more and more redundant. Job security is gone.