Royal London Group
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Royal London Group Employee Reviews

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United Kingdom63 reviews
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4.0
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What You Make Of It
I was only there on a temporary basis but it seemed like a nice place to work. Plenty to do and more if you want it. Decent salary, nice location, no stress to take home.
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2.0
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Mis sold role
Made clear not interested in telephone based role.
Told it would be 'back office' admin.

Was 95% telephone based with little product training


Unpleasant atmosphere and culture
Pros
on site canteen
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3.0
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Would rather not say
I would rather not walk about my time at Royal London as I am not a permanent employee and my time has been tainted by COVID99 so is hard to fully articulate.
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5.0
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Good to work for
A great company to work for great work life management
Very good culture and friendly staff and management.

Plenty of opportunities for advancement and career opportunities
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1.0
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Awful company
Management have no skills, they only promote friends and family. Bullying is rife and support for the job is non existent. High staff turnover due to all of the above
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4.0
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Best office I’ve worked in
This is by far the best office I have worked in when comparing to other big named companies. pay could be better though and not a lot of opportunities to develop in group customer service

It a lot of room for development in group
Pros
Bonus, regular one to ones, canteen
Cons
Lack of progression opportunities
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1.0
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Negative Place to Work
A terrible company with the most poisonous work culture, prioritising appearances over substance. If you take a job with Royal London be prepared to play the game and suck up to your manager.
Pros
Brand recognition
Cons
Culture and working environment
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2.0
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Biased management prevents progression
The customer facing staff have a real challenge with a constant breathing down the neck and intense questioning about what you're doing with any time. If you are not in the manager's immediate circle progression is pretty much impossible. There is no room for any negotiation or opinions. Do as your told or you're forced to leave.
Pros
Good benefits e.g. pension, healthcare, maternity
Cons
Really poor management
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4.0
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Good Place to work
Excellent company with amazing work culture.
Good place to work with friendly staff.

Can be flexible and sympathetic to a good work life balance.

Good Leaning experience.
Pros
Excellent Place to work
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4.0
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Busy work place but a great environment to work
Great environment to work in, with work colleagues that have a team mentality.

Line managers are always listening to ways of improvements and put you forward for any relevant internal courses.


The management are visible and always happy to chat.


Investigation work was always tricky as the informations wasn’t readily available from the systems in place and emails would play an integral part in your back up for journals.


Recognition in your monthly reviews for the work you have done.
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1.0
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Avoid
I would avoid as I was there for 1.5 years with no promotion, people there less than 6 months promoting sooner.
Also there is sexism within the pay of genders. Someone same age, less experience because he was a man he started in £500 more. A college girl came in and she started on more money (also royal London don’t like you discussing pay amongst your team) you are also promiEs od

CEO told you if you wanted to be paid more to find a new job as apparently their pension covers the downfall in pay.

Managers are bullies and also no progression. No
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1.0
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Depressing place with people who don't know much about anything
I wrote some brilliant software for these people which solved all of their IT problems AND proved it would work, but they were too dumb to understand it as they weren't clever enough.
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4.0
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Good place to work
Good place to work with friendly staff.
Can be flexible and sympathetic to a good work life balance.

However not much scope for career progression within role.
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5.0
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Fun workplace
No day is the same, constantly working across teams and departments! The pay isn't always the best though.
I enjoyed my time here thoroughly and would recommend the company to others.
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5.0
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Great place to work and fantastic culture.
Great place to work, with some fantastic people.

Flexible working, great workplace package (annual leave, pension etc). I wuold recommend Royal London to anyone
Pros
Salary and overall package
Cons
Reliance on key individuals
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4.0
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Building a great culture set on great values
Politics always slows things down and Royal London knows that, it's strategy in creating a great culture based on empowerment, trust and collaboration will pay off.
Royal london is keen to invest in its staff development, a very good company to work for.
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5.0
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It was a pleasure working with Royal london
Had a great exposure and lots of learning whilst working with Royal London.

Learnt lot of concepts circling around Agile ,since then been hooked on to Agile and all its benefits


Such a friendly environment one can be in ,would surely look forward to connect back once i have that opportunity.
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5.0
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Lively and fun. Great benefits
i work in a busy department with quite a lot of staff who are all very friendly and who i socialise with out of work. We get a lot of perks by the company such as team nights out paid for. We also have a great pension and holiday allowance
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2.0
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Bullying Managers and no appreciation
Do not work for this company! Higher management just see you as a number! Staff are extremely two faced and team leaders when I worked there were so unprofessional! They didnt have a clue what they were doing and expected you to do their job for them! I got pushed out of the company by one of them because my daughter had special needs and I needed to have appointments for her! Avoid!
Pros
Nice office
Cons
Everything else!
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4.0
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Lots of opportunities
Good place to work especially in the project field where there is a lot happening that you can help to influence and change.
Friendly and helpful staff who are focussed on making improvements.
Pros
Flexible hours
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3.0
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Good place to work
Most areas Ok to work in across the business. Good work life / home life balance with option to work from home. People generally nice and helpful so all in all positive.
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Overall rating
3.7
Based on 64 reviews
5
19
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9
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7
Ratings by category
3.7
Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.2
Management
3.4
Culture
Royal London Group Reviews by Location