Royal Automobile Club Employee Reviews

Found 37 reviews matching the search See all 41 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
eccezionale
Capo Comis (Former Employee) –  Londra11 December 2018
Posto fantastico per crescere, con ottimo stipendio in un locale da togliere il fiato.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly!
Waitress (Current Employee) –  Epsom29 October 2018
Really welcoming, a fun and happy place to work most of the time! Although work is not guaranteed which is a shame. Struggle to get home too after a night shift as nightmare with the trains. In the middle of nowhere but a lovely atmosphere!
Pros
Free Lunch, WiFi, Shuttle Bus
Cons
Only temp
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
meeting so many people over 20 years.
Head Cleaner (Former Employee) –  Epsom27 September 2018
Early start 5am made sure all area's were covered. keys allocated to all area's complete work rota's, holiday/wage input on computer.
On the job training NVQ level 3 in management worked from the bottom to supervisors / managers roll.
Also people skills are needed in all area's.
The hardest part was to cover all areas when staff were off sick or on holiday and to prioritize the most important area's.
I enjoyed working here as everybody from all departments worked as a team.
Pros
Good benefits for all staff .
Cons
made redundent
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Workplace and Work as a family
Waiter (Former Employee) –  London7 September 2018
Everyone who works there aren't people who are mad, when we enter work they are always positive and happy, they would never blame anyone in particular they would always take the blame together.
Pros
Free Lunches
Cons
Long hours to work
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Professional, fast paced work place
Waitress (Current Employee) –  Epsom, Surrey6 September 2018
My day consisted of setting up events (mostly weddings), serving those attending this and clearing after, sometimes even setting up for the day after.

The standard of service is much higher due to the events being of such importance, which can make it a more stressful job for some
Pros
Food and drinks available in canteen, friendly management
Cons
Long hours without break, high pressure environment
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Couldn't wait to leave
Sports Receptionist (Former Employee) –  Epsom21 August 2018
Shift work which wasn't fully explained at interview
Members are hard work and expect far too much
Management often hide in their office
Expected to stand at all times
Shift work and hours were exceptionally difficult
Pros
Free meals
Cons
Hard shifts
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Really rude colleagues and unwelcoming Management totally unorganized
Chef the rang (Former Employee) –  89 pall mall, st james street27 July 2018
If you like to feel totally unwelcome and you are looking to work in a place where you will work long hours with no tips or rewards until your soul is drained this is the perfect place for you!

The word team work there is a joke. This is the first time where I work in a restaurant where there is no communication or help between colleagues.

Most of the managers don't have a clue in how to lead a team and spend most of their time gossiping between them or belittling the new staff and the consequence of this is a total mess.

The changing rooms are always really dirty and in the staff canteen you have to check your cutlery and glasses to be clean !

The Club and clients are lovely; I wish they had a proper management to take care of this and change the place into a more decent one.

The working hours are really long and is definitely a hard job but it will be definitely bearable if you weren't make feel worthless all the time.
Pros
The Club, Lovely customers, Kitchen staff really professional
Cons
Horrible Management, really rude waiters, gossip rules, dirty employee' s facilities
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy place to work
Waiter/banqueting (Former Employee) –  Epsom15 May 2018
The banqueting department recruits workers on a zeros hours based contract. Although there are some advantages to this it can be difficult to find work as there are not always enough shifts to go round for everyone.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would not recommend
Support Worker (Former Employee) –  Epsom, Surrey15 March 2018
Power hungry management leaves employees feeling unchallenged, unsatisfied and unheard. No space for progression. Staff banned from using any facilities. Completely stuck in a time warp!
Was this review helpful?Yes 9No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good overall
Waitress (Current Employee) –  Epsom5 March 2018
The job is full of friendly people, learned lots of new skills including running services, taking orders, using tills etc. enjoy working with other waiting staff.
Pros
free meals
Cons
long hours
Was this review helpful?Yes 1No 2Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid
Management (Former Employee) –  Epsom28 February 2018
Politics and protection, friend is promoting friend, clueless fnb management always over budgets, NO TIPS POLICY, long hours, chronic staff shortages, NO OVER TIME PAID very poor and incompetent decisions making higher management therefore huge staff rotation, very poor HR management.
Great for Agency staff, great for trainee managers, great for students.
Nice members culture and environment, very professional golf management.
Was this review helpful?Yes 11NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place to work
Chef de partie (Former Employee) –  Greater London21 January 2018
It’s been an amazing year to work into the Club, very challenging and interesting.
I am an experienced Chef de partie and I believe that today my knowledge and my expertise are strong enough to go to the next step. To apply as a sous-chef. I have worked within fine dining and brasserie kitchens for 5 stars hotels those past 5 years. I have made my skills as a seasonal chef for 4 years from the traditional French restaurant to the international two michelin stars restaurant into the must famous destination of France. I have developed my skills to be able to work under pressure and with a high expectation of quality. I have a constructive and practical approach to problem-solving.
I have that dynamic attitude at all times which can give inspiration and motivation to the team.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Member oriented
Banqueting Waiter (Current Employee) –  Epsom3 January 2018
There is a distinct lack of opportunities for graduates to start and consequently advance in the office environment of the company. The company has no available graduate scheme.
Was this review helpful?YesNo 2Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor hospitality management
Waiter (Former Employee) –  London6 October 2017
The restaurant management team is supporting only people who they like, no matter professionalism and great relationship with team and guests. Restaurant team are mostly relatives, which explains the excluding of new team members. Sadly, a great company and work environment.
Pros
Establishment
Cons
Team ignorance
Was this review helpful?Yes 5NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and enjoyable
Secretary/Receptionist (Former Employee) –  Hitchin2 October 2017
Started as agency and worked as Receptionist, very nice company to work for, also done secretarial work for the Telecommunications Manager and went out to meetings taking minutes.
Was this review helpful?Yes 2No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Brilliant work place
HR Officer (Former Employee) –  London, Greater London18 August 2017
Brilliant work place where everyone is treated like family. There is a lot of support given to employees of the club and as such everyone is friendly.
Was this review helpful?YesNo 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good experience, poor management
Waitress (Former Employee) –  Epsom12 June 2017
Long days on your feet.
Good staff. No tips.
There are many learning opportunities regarding the catering and hospitality aspects.
Management lacking organisation skills and the ability to cope with the demands of the job (hosting, training/managing staff).
Pros
Free staff canteen
Cons
Poor staff value
Was this review helpful?Yes 7NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
nothing bad
Chef (Former Employee) –  London, UK31 March 2017
long hours, long hours- 9,5 a day early shift from 6;00 to 3;30, no tips ( no tipping policy) no service charge, perfect for people who love to work for hospitality
Was this review helpful?Yes 6No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice ,it keep my day going
Sports Assistant (Current Employee) –  London, Greater London14 March 2017
My opinion at is some time busy so I woked along with the busyness,I learn from the members how to communicate with them and how to interact with them.The management is fine,
Pros
Free lung
Cons
Long hour
Was this review helpful?Yes 2No 3Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Waitress/Bar Staff (Former Employee) –  Surrey10 February 2017
Loved working here - lovely employers and staff. Well paid and well respected by all that were members alongside those with jobs here.
Was this review helpful?Yes 1No 2Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Royal Automobile Club. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 41 reviews
514
418
33
23
13

Ratings by category

3.6Work/Life Balance
3.9Salary/Benefits
3.5Job Security/Advancement
3.1Management
3.6Culture

Royal Automobile Club Reviews by Location