Riverside Employee Reviews

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1.0
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Awful company to work for
Health Care Assistant (Current Employee) –  Washington1 November 2018
Very long hours. Stressful very poor management. The only plus is the pay and the service users. Some of the staff are great but you have to be careful of what you say to some as there's a lot of back stabbing.
Pros
Service users. Pay
Cons
Really bad Management.
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5.0
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Excellent Workplace
Care Worker (Current Employee) –  Washington, Tyne and Wear13 November 2018
This is the best job I have ever had. Excellent pay and terms and conditions. No zero hour contracts.
Customers and staff are fabulous and job satisfaction is amazing. Management are very supportive and proactive and all staff are valued.
There are days when it can be stressful but everyone pulls together as a team.
Staff turnover is minimal and staff who have left for personal reasons have asked to come back on the bank.
Pros
Vibrant work place, team work, lovely customers
Cons
negative reviews from bitter ex members of staff
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1.0
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Horrible company to work for.
Support Worker/Carer (Current Employee) –  Washington, Tyne and Wear26 February 2018
A typical day at work is super stressful, management do not appreciate workers at all. Although working with the service users was enjoyable, the environment was not. Long hard hours, which again isnt appreciated and ALWAYS under staffed! Sometimes working a shift that is meant for 7 carers working at only 4! Management do not offer to help and also have favorites. Only thing which may be good is pay, however it is not worth the stress and long hours you may have to do to get this.
Pros
Customers/Service users
Cons
No appriciation, Management, Full of agency staff
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1.0
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Riverside care and support not a great place to work
ex employee (Former Employee) –  Hull, East Riding of Yorkshire28 September 2018
If your face does not fit boy do they let you know - nepatism for friends of management otherwise staff not teat v well at all - terrible atmosphere and bullying
Pros
avoid working here
Cons
too many to mention
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1.0
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Not good at all
Support Worker (Former Employee) –  East9 November 2018
Get rid of you if you any mental health issues or unwell rubbish work ok but poor mangerment and lack of people who know how to do stuff as they cant keep staff
Pros
None
Cons
Everything
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5.0
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Good work ethos
Scheme Manager (Former Employee) –  Sefton4 September 2017
Good team and good management. Having to interview people again to keep their jobs was pretty poor, due to this there was staff relationship breakdowns.
Pros
Excellent hours
Cons
Lower salary after restructure but still doing same job.
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5.0
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Brilliant
Care Worker/Support Worker (Current Employee) –  Washington, Tyne and Wear6 March 2018
Excellent place to work where every staff member is valued. There are days that can be stressful but team pulls together and makes it work. You will go a long way to find management that are approachable and compassionate. Cqc report identifies this is a great work place. Shame about negative review previously clearly from disgruntled ex employee. Would highly recommend
Pros
Team work flexibility strong leadership
Cons
None
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5.0
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fast paced
Care Assistant (Former Employee) –  Stourport-on-Severn, Worcestershire20 March 2018
very lovely clients and loved the job but the hours became impossible to work. you learn a lot about yourself and make good relationships with clients.
Cons
long hours
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1.0
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Stressful beyond belief
Support Worker (Former Employee) –  Merseyside13 May 2017
What can I say about this company, glossy website leads you to believe that firstly they put all of their service users first (simply not true) service users are just a cash revenue to this company and management of staff is beyond poor! Thrown in at the deep end with little support or training and expected to split yourself in two daily, avoid this company at all costs!
Pros
Absolutely none!
Cons
Poor management, limited training, and long hours.
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1.0
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Riverside
Scheme Manager (Former Employee) –  Liverpool, Merseyside8 January 2018
Watch out for which contract you get the is several about some better than others
watch out for constant restructuring which seem to start as soon as one stops
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3.0
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Learnt a lot but the higher up in the company ruined the workplace
Care Assistant (Former Employee) –  North East14 July 2016
I used to love working here I loved all the service users and the staff. Our first manager was great and helped me so much however the higher up in the company went out of their way to drive her out and made life hard getting rid of people and replacing them with the faces they felt fit better. You worked long hours, had no life and gave everything and when you decide to move on as the place is just a mess they don't care and replace with inexperienced rude agency staff. Spoilt a great place to work and divided a tight brilliant team of staff. Well done riverside!
Pros
Had a great team
Cons
Long hours, no life, no appreciation from senior staff
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2.0
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Ever changing roles
Scheme Manager/retirement living co ordinator (Former Employee) –  Liverpool29 March 2017
The most enjoyable part of the job is housing people who need a home.
the hardest part of the job is dealing with people who live in the accomodation and want to rule the other tenants.
The new changes have broken the confidence of the tentants in the company Management.
there is no typical day as you visit one place and may have to dash to another for an unforseen crisis then return to the orriginal place to carry out what ever duties you had scheduled.
Pros
Monday -Friday
Cons
with all the changes still several T&C 's
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4.0
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Working in a team
Labourer/Groundworker (Former Employee) –  Lower Darwen, Lancashire24 August 2017
It was good because we was on the move alot got to see some new places and get some experience when then led to me starting at training 2000 doing a brick laying course.
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4.0
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Ok
Gardener/Landscaper (Current Employee) –  Barnsley13 September 2017
Good company for what it is. Not sure why I need to write a review on every company I have worked for but yeah not a bad place to work to be honest cghtj
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4.0
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riverside
Nursery Assistant (Former Employee) –  Hereford28 August 2016
Riverside nursery was part of my work experience. The main things i learn't was you have to have a lot of patience with children and make sure they are safe all the time they are at nursery.
The workers were very kind and helpful towards me.
The hardest part of the job was when the children were being naughty and you had to tell them 'no' and they started crying. The most enjoyable part was when the children were all getting on together and having fun.
Pros
helping out and enjoying it
Cons
stressful
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3.0
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good to work for
Support Worker (Current Employee) –  Manchester7 May 2016
Good place to work - very challenging at times , however also rewarding. working week can be a little long at times.

All days are different. No two days are never the same
Pros
seeing people move on
Cons
long hours at times
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4.0
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Moral not always good
Support Worker (Current Employee) –  Hull2 January 2013
Checking emails, communivation book.

To be supportive even when clients are shouting and swearing at you.

To be there for staff when we need support from them.

They are the most wonderful, caring people you could wish to work with.

Dealing with angry irrate clients when you are lone working.

Knowing you have made a difference to a client you have helped.
Pros
n/a
Cons
lone working on a 2-10 shift
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5.0
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Brilliant school with amazing staff
Teaching Assistant (Former Employee) –  St Mary's Cray Orpington9 March 2017
This is a special needs school teaching children with many disabilities, the staff are amazing wonderful caring people who go beyond there job expectations.
Pros
Caring, welcoming and wonderful school
Cons
None
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4.0
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challenging times ahead
Community Engagement Officer (Current Employee) –  Liverpool11 April 2016
Riverside is going through its biggest change, since the company started in the 20's. due to government legislation, their will be hundreds of job losses over the next year.
Pros
good terms and conditions
Cons
currently job losses
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1.0
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Poor company works if your face fits
Support Worker (Former Employee) –  South West London29 February 2016
Hard working, will help in anyway. Work over time to deal with situations. Offer support and help when needed. Yes your not rewarded and see to
Get rid of good staff
Pros
None
Cons
Don't show your hard working
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Overall rating

3.0
Based on 44 reviews
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