Ricoh Employee Review

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Over-Ambitious and a little Overbearing
Major Accounts Manager (Former Employee) –  Northampton, Northamptonshire28 November 2017
When I first joined Ricoh it was a small and welcoming business, however as it expanded it lost it's connection to the staff and has become very sterile and too focused on growth without investing in the internal integrity of the business, talk g on far too many projects and acquisitions without fully considering how it will be effectively Implemented and sustained, the management are being instructed merely apply pressure on staff to meet goals and have no intentions of reducing workload or hiring new staff to meet demands and if anything area reducing headcount yet expecting higher output from staff with no increase in pay.
A once enjoyable company to work for however has completely lost its way, prepare to be very stressed very quickly with very little support or effective management, as they seem to always be in meetings and not supporting teams in all areas of the business.
Pros
Challanging
Cons
Poor Management
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Can be a fun workplace depending on allocated shifts
Customer Service Assistant (Former Employee) –  Coventry11 January 2018
Shifts range from 5-12 hours, always finish late regardless of the times.
I learned a lot about customer service and gained a Loy of cash handling experience.
Pros
Free lunches when shift over 5 hours. Meet lots of new people.
Cons
No breaks allowed out of kiosk (no toilet breaks), unreliable hours.
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Great company with great manangment
National Accounts & Channel Development Manager (Former Employee) –  National11 January 2018
I could not have wished to have worked for a better organisation then Ricoh, progression and training was great .

People culture the best i have had the pleasure to work in.

Learned vast amounts of valuable skills because I was allowed to grow within the various roles i had within the company, including managing a sales team.
Pros
People Culture
Cons
None
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Overall rating

3.5
Based on 2,794 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.3
Job Security/Advancement
3.0
Management
3.1
Culture
3.3