Ricoh Pay & Benefits reviews

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5.0
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Relaxed working environment
Customer Service Advisor (Former Employee) –  Northampton, Northamptonshire12 November 2018
Best company I've ever worked for. You do your own thing and no one breathes on your neck every second. Managers and team members are very supportive. A good amount of lunch and coffee breaks. Free tea and coffee. Working spaces are modernised (bean and everything). In my experience anyway. Might depend on which department and team you join.
Pros
All in the review
Cons
Not easy to get parking
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3.0
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Very early days
Senior Operator (Former Employee) –  Telford13 October 2018
Was there not long after the site opened and was involved in the production of the photo-copiers.
Saw a lot of changes in that time some being good and others not so good.
Pros
Friendly
Cons
Typical factory problems
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4.0
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Time based
Technical Consultant (Former Employee) –  Work from Home4 October 2018
Ricoh is a time based project where the amount of work is high but there was flexibility in the timings and balance of work between personal and professional life
Pros
Stability
Cons
Pressure
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5.0
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decent workplace
Patch Manager (Current Employee) –  retail15 August 2018
how the business works, you are able to climb the ranks very easy if you show the work rate,
it has a change for you to increase your skills and it give you a chance to work in every department
Pros
free lunch
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4.0
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n/a
Bartender (Current Employee) –  Coventry, West Midlands19 June 2018
flexible optional hours
variety of different types of shifts and workload available
every shift very different from each
parking only available on certain days
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3.0
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High pressured sales enviroment. Very stressful at times
Commercial Sales Consultant (Former Employee) –  London, Greater London4 June 2018
The company is very professional and offers a lot of training. They have a very good pension and commission scheme and structure. However they lack genuine empathy when sales targets are not being achieved.
Pros
Good corporate benefits
Cons
Very much target driven
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3.0
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ok
Site Operator (Former Employee) –  London, Greater London6 May 2018
boring attime but too demanding at others , low salary, progression opposites minimal. filled gap after university before moving on.various location each week
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2.0
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do not confuse ricoh with rico
driver (Former Employee) –  Nottingham, Nottinghamshire3 May 2018
Rico is a courier service not RICOH the arena.Rico uses drivers and do not care how many hours you do.After fuel you get little money for very long hours.You use the net work and can hang around for hours to get a job,if they give you one and not their own drivers.Stay away.
Pros
work hours to suit
Cons
pay for vans uniform
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5.0
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productive and fun
Casual Sales Assistant (Former Employee) –  Coventry, West Midlands7 March 2018
great place to work, great environment, great management and direction. friendly staff, very welcoming and warm. many benefits and if I could continue to work there I would of.
Pros
free lunches
Cons
n/a
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3.0
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ok
Events Steward (Former Employee) –  Coventry16 February 2018
stewarding nice and easy simple process managers generally quite good no problems HR manager is very nice keeps p to date with emails regularly to pre
Pros
free lunch
Cons
none
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4.0
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Can be a fun workplace depending on allocated shifts
Customer Service Assistant (Former Employee) –  Coventry11 January 2018
Shifts range from 5-12 hours, always finish late regardless of the times.
I learned a lot about customer service and gained a Loy of cash handling experience.
Pros
Free lunches when shift over 5 hours. Meet lots of new people.
Cons
No breaks allowed out of kiosk (no toilet breaks), unreliable hours.
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5.0
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Great company to work for always looking for ways to improve workforce with training etc
Team Leader (Former Employee) –  Wellingborough, Northamptonshire13 September 2017
Assess manpower/volume of work at start of shift.
Deal with customer queries on daily basis.
Management meeting for quick debrief.

Staff well trained to cope with any emergency/urgent request made during shift

Not knowing what certain departments workload would be until jobs came off system so some times difficult to plan ahead

Job satisfaction and praise from customer for doing good job.
Pros
Job satisfaction, Excellent training system in place. Good salary.
Cons
Some long hours
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5.0
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Fun place to work
Consumables Management Advisor (Former Employee) –  Northampton, Northamptonshire16 August 2017
I worked in the consumable team dealing with escalated customer orders, queries and complaints making sure to deliver excellent customer service.
I also dealt with inbound customer orders and auditing of bulk orders for the department.
I managed approvals for customer orders placed by my team and also the call centre as a whole. I trained new starters and also additional support training for existing team members.
Pros
good salary
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5.0
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Okay
Quality Controller (Current Employee) –  Telford, Shropshire2 July 2017
Good place to work have worked there for 5 years and thoroughly enjoyed my job role. Great benefits including a old pension scheme, holiday hours and plenty of job roles come up for new
Opportunities
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4.0
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Productive
Bar Supervisor (Current Employee) –  Coventry12 June 2017
Very nice place to work. Both customers and employees and accepting and friendly.

A good place to learn with flexible hours so good for students.

Need to make sure attention to detail is paid
Pros
Free lunches
Cons
can be long hours
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3.0
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good place
Waitressing (Current Employee) –  Coventry, West Midlands6 June 2017
worked here for 4.5 years and had a range of different shifts working at a lot of different events

pay was good
did not receive any benefits through working here
Pros
free lunch
Cons
long hours
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4.0
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fun to work at
Hospitatlity Staff (Current Employee) –  Ricoh Arena16 May 2017
The environment is very atmospheric, the staff are friendly and helpful. Fairly fun job and match days are a fun time. There are downsides, meaning lunch breaks are short and there aren't many bonuses.
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3.0
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Ricoh was a good place to work
Team Leader (Former Employee) –  Northampton, Northamptonshire4 May 2017
Very busy from the moment you arrived to the minute you left.
managerial experience
management was very much on hand
hardest part of the job was pleasing everybody in the team/ contact centre as they all had different work ethics and personalities, to get them all to do the same took a lot of hard work to gain their trust and I needed confidence in practicing the ricoh way.
Most enjoyable part of my team leader role was that most of my team moved on within the Ricoh company through working together, hard work and determination through personal development plans, training and personal coaching.
Pros
work benefits
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4.0
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Brilliant salary and friendly place to work
Machine Operator (Current Employee) –  Telford29 March 2017
12 hour shift's are very tiring but everyone there is very friendly and will treat you fair no matter what culture or ethnicity you come from. The salary exceeds most places and being on the 'adhoc' shift they allowed you to be as flexible as you want.
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5.0
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a fun place to work and learn
assembly operator Reconditioning operator (Former Employee) –  Telford, Shropshire7 March 2017
fun place to work ,family orientated , educational training ,excellent facilities , good pension scheme and excellent benefits ,plenty of opertunities and future prospects, helping the local community a really good place to work
Pros
company transport to work and back
Cons
na
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Overall rating

3.5
Based on 3,488 reviews
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3.5Work/Life Balance
3.3Salary/Benefits
3.0Job Security/Advancement
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