People focus; Strong processes; Innovative; Ethical; Customer focused.
Field Service Supply Chain Manager (Former Employee) – Runcorn – 3 October 2015
Customer centric environment where service excellence was core with strong teams focused on delivering. Established core values supported from the top contributed to performance levels and a strong achievement culture.
All employees are encouraged to suggest and participate in the development of new initiatives with management support within a Lean Sigma framework. This allows for the development of a strong talent management and mentoring environment. However this could also frustrate when changes were slow to implement ie changes to systems were required.
Forward looking working practices with good level of focus on wellbeing of the employee and awareness of work life balance.
Ricoh is a company in transition. The traditional paper based office, core to Ricoh's tradition, is being digitalised and Ricoh aim to be leading the technological transformation in it's customer base.
Consolidation of the Supply chain merged business units focusing operational activity out of Northampton.
Forward looking supportive management culture
Head office in Northampton