Rethink Mental Illness Employee Reviews

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Good
Support Worker (Former Employee) –  Cheltenham, Gloucestershire2 June 2018
Ideas and heart is in the right place but it is difficult to put into practice with little guidance as the job is a demanding role.
Staff were friendly
Pros
Helping others, free parking
Cons
Unsociable hours
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Incompetent charity
Recovery Worker (Former Employee) –  Swindon, Wiltshire20 May 2018
This is a very corrupt charity.
I am aware of a few greviances that have been raised and higher management cover these up.
You are unable to trust any mangament.
In the last 12 months 6 managers have been got rid of suddenly, no explanation to the clients, which should be the most important thing.
Wiltshire Rethink especially has gone down here, the services have bad reputations with professionals and their cqc ratings all become bad.
This is an organisation to stay away from as does not look after employee wellbeing.
Pros
Clients
Cons
Management and culture of charity
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1 star
Registered Manager (Former Employee) –  Wiltshire24 April 2018
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Poor Organisation
Mental Health Recovery Worker (Former Employee) –  Exeter14 January 2018
Poor Organisation with poor considerations to procedure, policies, legislation and training. Although this is likely service specific, whilst working with this service they were investigated leading to the closure of a number of services due to not meeting necessary requirements. A number of colleagues working here felt unprepared, unsupported, and bullied by management and other colleagues. I am hopeful that other services nationally are not this way inclined, but for my experience this was very accurate.
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Ok
Community Mental Health Worker (Former Employee) –  Derbyshire3 January 2018
It's a long time since I worked here so difficult to say how things are now.
It was ok when I was there, management not great but probably all changed now.
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challenge
Mental Health Recovery Worker (Current Employee) –  rednal birmingham3 November 2017
very rewarding and very challenging at times
supporting residents on a daily basis to continue with daily living with support from you when they reqiure the need
helping them achieve their goals
escorting them where they want to go if family cannot and seeing them happy
Pros
seeing people you support happy
Cons
long hours
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Good ideas about change
Head of Operations (Former Employee) –  National10 September 2017
Big ideas about change but slow moving within this.
Great services in some areas
What it stands for is great and you really are apart of something big
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Passionate and committed team
Associate Director Marketing and Communications (Current Employee) –  vauxhall, london, Greater London30 May 2017
The teams at Rethink Mental Illness are dedicated and passionate about what they do, and single-minded in their goal to improve life for people who are seriously affected by mental illness. It is a busy working environment, and ambition always outstrips capacity, but the team culture is very positive, supportive and creative. There is a very positive recruitment policy for people with lived experience of mental illness. The hardest part of the job is saying 'no'!
Pros
dedicated, passionate team and a hugely relevant issue
Cons
Long hours
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Great Caring Team of People
Assistant Mental Health Recovery Support Worker (Former Employee) –  Warwickshire, UK30 May 2017
A great place to work and rewarding role. Excellent Organisation with top of the range training and CPD. Supportive Management and lovely team members who strive to meet the best outcomes for service users.
Pros
Training
Cons
Shift patterns
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Awesome
Mental Health Promotion and Volunteer (Former Employee) –  Essex22 May 2017
Such a great company. Excellent manage dent and team work. Was able to manage my own diary and given much flexibility. Great continuous learning about mental health.
Pros
Free parking
Cons
weekend work
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Friendly workplace
Senior Projects Support Officer (Current Employee) –  Dudley, West Midlands29 April 2017
Rethink is a good company to work for but at present there is no room for progression. I originally worked in the finance department and moved over to ICT department for more experience but would now like to progress back in Finance.
Cons
No progression opportunities
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Fantastic service user support
Nurse Team Leader (Former Employee) –  East Midlands7 April 2017
Provide a variety of services, both residential and Day services, for people with severe and enduring mental health problems and support them to recover
Pros
Patient care
Cons
Career progression minimal
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Nice workplace but no career prospects
Senior Psychological practitioner and Supervisor (Current Employee) –  Northumberland13 January 2017
I deliver CBT interventions and supervise, train and mange staff.
I am the Primary Care IAPT lead.
I am currently studying an MBA (distance learning) alongside my role. I have learned how to be diplomatic and manage other's effectively.
The hardest part of the job is working in a pressurised environment with a challenging client group with complex mental health difficulties.
The most enjoyable part of the job is feeling like I am making a different for clients and my staff.
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1 star
Mental Health Support Worker (Current Employee) –  Swindon3 January 2017
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good team but not many perks of working with the company
Mental Health Recovery Worker (Current Employee) –  Wakefield, West Yorkshire29 December 2016
work to support people with mental health issues within the community. Absolutely fantastic team and the manager was lovely. great job satisfaction when work with a service user is successful. However I have been up for redundancy twice in 3 years due to job changes and staffing cuts.
Pros
great team
Cons
job safety is not guarenteed
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Constantly changeable, insteresting and fascinating, learn a lot about yourself.
Mental Health Support Worker (Current Employee) –  Salisbury, Wiltshire28 December 2016
I love working at Rethink mainly due to the people I get to meet and being able to explore mental health in a non-invasive way.
Building up trust with people is one of the most rewarding things and keeping the trust is such a delicate and fragile process. One that if you care about people you will put all your efforts in too.
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Never again
Registered Manager (Former Employee) –  London3 November 2016
Worst place to work ever! Paid below average to have a mountain of work dumped on you to try and 'turnaround' failing services with no support. Senior managers ask you to solve the problem but reject all of the suggestions given. Restructured twice in 12 months. Made people redundant for failing a competency test but 18 months later those jobs are still vacant, making a bad situation worse.
Pros
generous sick pay, which you will need!
Cons
Everything else
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Very poor management and culture
Advocacy (Former Employee) –  South West29 October 2016
Outmoded central management with standards that look good on paper but undeliverabke in practice. Blind adherence to central core systems which are inflexible drivers impeding delivery of service in practicem: watch out all Commissioners, you are being sold a dummy.
That said, there are some really good hard working people who are 'stuck'in the system and genuinely deserve better.
Pros
Some very good people
Cons
Management and culture
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Overwhelmingly Awful
Mental Health Recovery Worker (Former Employee) –  London30 August 2016
Understaffed and Overworked.

While the training opportunities were good here and you learn a lot as you work, the conditions in which you work are poor. There was an over-reliance on agency staff to an extent where every night shift had one alongside only one permanent member of staff. Agency could do next to nothing except clean meaning that it was down to you alone to do most other things. Day shift was only just adequately staffed.

One of the service managers were cliquey and only seemed to get on with the staff that she 'liked'.

Shifts were a killer at 13 hours each. Doing 3 of them in a row was regular for me that the work made me ill and I had to leave.

There is also such a reliance on a sheer amount of paperwork that your time is spent just doing that like you are an admin assistant rather than helping people.

I can't tell you what to do but I would think twice before working as a recovery worker with this company. The pay is not worth the work that you do.
Pros
Good Training Opportunities
Cons
Everything Else
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Awful place to work
Mental Health Recovery Worker (Former Employee) –  Swindon30 July 2016
High turnover of staff. No support from management team, who constantly blame front line staff for clear leadership failings. CQC special measures for one of the homes. Risk not managed well, putting front line staff at risk. No supervision. No induction. Training is awful. Pay is below industry average. Arrogant managers, with a 'like it or here's the door' bullying attitude. If this sounds like the place for you, go for it. Other services may be different, would recommend avoiding Swindon.
Pros
Some nice service users
Cons
Terrible organisation
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Overall rating

3.0
Based on 36 reviews
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