Rentokil Initial
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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

65 questions

  • As a business, both here in the UK and across our global business, we have been growing significantly over the past few years, re-entering the FTSE100 in 2017 and continuing to rise on that list. In troubled markets, we continue to invest in our colleagues, add variety to our portfolio and aim to provide the best possible customer service. Our recruitment strategy is all about finding the people who will give excellent customer service which customers deserve and expect.

    We'll continue to set high expectations and aim to keep achieving great things.

    Answered by Rentokil Initial25 June 2019
  • A great starting point when preparing for an interview with us is to carry out research on the role you are applying for and the company itself. We are an easily accessible company on the web and you will find plenty of resources on our multiple UK websites, our social media platforms, our blogs and articles, our financial reports and via press and PR releases. Don't just read up on facts and figures, find aspects that interest you and you can discuss with enthusiasm.

    Some of our roles will ask competency-based questions, which should be given great thought before the interview. Our hints and tips page at the end of this answer can tell you all about what is and how to answer a competency-based question. We'll want to know why you want the job, as well as asking questions to make sure you both have the skills for the job and to fit the culture.

    If you've prepared well, you can enter the interview room knowing you will get a warm reception immediately from our managers. We do our best to create an atmosphere which encourages you to perform at your best. You should be yourself, we aren't hiring another version of yourself who has answers scripted to the word, we are hiring you and we take a great interest in who you are.

    For further tips and advice, please follow the link to our Hints and Tips page:

    Answered by Rentokil Initial25 June 2019
  • Firstly, employ professionals who have the skills to manage a team.

    Answered 24 June 2019
  • The company car arrives on day one of your field sales position. It is free, you have a fuel card which you use for commuting and for travel around your field patch. Upon approval from your line manager, you can also use the car for personal use, the mileage of which you would expense back to us. The service and upkeep are paid for by the company.

    Once you reach our 'Senior' fourth tier of the sales ladder, you can receive a company car upgrade.

    Answered by Rentokil Initial25 June 2019
  • Our typical process is to start with a telephone interview lasting 20-30 minutes, followed by a face-to-face competency interview and then a shadowing day for the role you have applied for. By this point, you should learn whether this role is right for you.

    There will be some differences. For example, in a sales interview process, we will have a formal final stage as well as a shadowing day and also a psychometric test. has a great hints and tips page which will ensure you are interview ready:

    Answered by Rentokil Initial25 June 2019
  • Dealing with poor management, dealing with non responsive HR & Wages , unable to contact wages with queries

    Answered 22 January 2020
  • In your first year with the company, you are entitled to Statutory Sick Pay (SSP), provided by government services.

    Once you have been with us for one year, you are entitled to Company Sick Pay (CSP), which protects you in a more rigorous way than SSP when you are in ill health.

    If you begin with us or are due to start with us and have questions about our sick pay policy. You will be able to contact your HR department for more in-depth information.

    Answered by Rentokil Initial15 July 2019
  • There are a great many ways to apply for a job vacancy with Rentokil Initial. We post vacancies on a host of job boards, such as Indeed, Reed, Facebook Jobs, Glassdoor, LinkedIn Jobs and many more. We also encourage referrals from our colleagues, so if you know someone on the inside, you should most definitely speak to that person about being referred.

    The key to making the first stage of interviews is to put plenty of effort into the CV you submit, making sure the information is clear and easy to read and displays the skills you have that are needed in our job vacancy.

    If you have made a strong application, you will be offered a telephone interview. We will want to know why this job is important to you, that you have done some background research into the company and why you would be a good fit into our family atmosphere. Without preparation, you are less likely to show us your qualities and therefore less likely to make it to the first stage of interviews.

    Answered by Rentokil Initial4 July 2019
  • This is completely dependent on the position you hold.

    Service Drivers tend to have more flexible start times, geared towards an earlier day. Typically, 06.00-15.00.

    Technicians will also have more flexible working hours, dependent on their customers. Typically, 08.30-17.00.

    Sales teams and office staff have more set hours and will typically be 08.30-17.00.

    Bear in mind that branches across the UK can differ slightly in opening hours. There are many more positions within the company that will have different start and finish times.

    Answered by Rentokil Initial25 June 2019
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