poor management, high staff turnover. okay for part time work.
can get very busy on weekends, and very quiet in the week. management are generally poor, with a few exceptions, but they do not seem to care about the staff, only about the money. staff turnover at bicester village is ridiculously high because the managers would rather fire good staff for minor things, or cause people enough stress that they hand in their notice, than to care about how they treat their staff.
most of the employees are school children who work part time, especially on the weekends, and they obviously do not care about their jobs and are just there to make some cash (cant blame them, and the company is so desperate theyll hire literally anyone who walks in the door). this makes the weekends quite stressful, and the kids always make mistakes which it falls upon more senior members to then sort out (this is a large part of my job on weekends).
lots of new managers get brought in from outside the business and have awful attitudes when they start, more or less so depending on who trains them. staff are treated like children, and management dont hesitate to throw staff under the bus or undermine them to make themselves look better.
overall if youre in school and looking to make some relatively easy money its not bad, but if youre older and looking for somewhere to start a career, look elsewhere.