This company is a breath of fresh air compared to my previous places of employment. The training (in specific products as well as transferable soft skills) is second to none, as is the level of support. You are not forced to move on until you are ready and happy to do so, and the training team, your manager and assistant manager are behind you every step of the way. Your salary scales with the amount of training you wish to do as well.
The staff culture and community is excellent, everyone is very welcoming from the start and talks between departments are like those between old friends.
The facilities are tip top, and the benefits available are really great, from healthcare to gym memberships and more, with so many discounts in places around the city just for being employed here. They're also very generous with rewards, e.g. cupcakes and sweets, lunch vouchers and other treats.
Days on the phones can be very busy, and the shifts can be early starting or late finishing (on a weekly rota), but you get to help out a variety of people throughout the day and you feel like you're really making a difference in people's lives.
Subsidised lunches, great benefits (some tax free), excellent training and support
Shift rota can lead to early/late starts