support worker (Current Employee) – Northern Ireland – 26 June 2018
relaxed homely clean environment. However there is no progression routes offered which is disappointing nor any benefits. I love working with my residents and staff however funding and activities are not great for the residents. GOOD JOB, BAD MONEY AND LONG HOURS
Support Worker (Former Employee) – Leeds, West Yorkshire – 6 February 2018
constantly working with residents, shifts swapped often at short notice little or no opportunity to take breaks. Little support from management. little or no prospects for promotion. poor pay and very clicky. The most enjoyable part is spending time off site with residents and on trips with them.
Support Worker - Night Staff (Former Employee) – Tamworth – 4 February 2018
I enjoyed the job overall. The hours weren't a good balance with my general life as i had to sleep throughout the day so i could stay awake during my 12.5 hour night shift. I felt that the residential house where i was located was very disorganised as I personally had very minimal and insufficient training for the job.
When residents don't like someone they try to get rid of them
Support Worker (Former Employee) – Falkirk, – 1 February 2018
Would not recommend to even my worst enemy a company full of false promise and would happily shoot you in back , huge staff turnover , will tell you will get 1:3 weekend off but will work easily 5-6 weekends on , short staffed all over , place almost faced closure from care commission ... suggest check there reviews on there website , and to top it all off the pay is beyond poor and a very dodgy admin team who don’t help AVOID THIS !!
Wages appauling, work 5-6 weekends on, high turn over staff
Health Care Assistant (Former Employee) – The Dene , Hassocks – 29 January 2018
This place his horrendous staff terrible management agency workers sent here with no experience , short staff hardly ever had a lunch break , No open door policy it stinks how they treat the patients here good staff leave in droves . Disgraceful uncaring . Exhausting place CQC arrange inspections . They need too turn up un announced at this place
Employee (Current Employee) – East Midlands – 25 January 2018
Working currently but hopefully not for long. Salary rubbish for the workload and responsibilities plus it is unequal as some employees are paid more for fewer responsibilities, Sickness policy ridiculous. Staff don't get paid for the first year so they come into work ill, pass their germs around and make themselves more ill. If you are ill and leave work a little early they take that time off you too! There is no compassion or thought about the employees only profit. Job descriptions are changed often, with more responsibilities added to them. Staff are not consulted about these changes, do not have to agree to them but are expected to do them. 80% of annual leave has to be booked within the first 3 months and you are not allowed to carry it over. This company does not value it's employees nor their health and well-being, I thought I'd worked in some pretty poor companies but this one takes the biscuit. Employees that have worked here a long time say that it's the same complaints made time and time again but nothing ever changes. Maybe if the staff decide that enough is enough and go on strike this may make this company actually take notice and listen. This site has a very high turnover rate and this won't change until the company listens to their staff and makes changes, Until then staff will continue to leave in droves.
salary, unfair sickness and annual leave policy, inequality, unfair, not transparent, driven by profit, uncaring and unappreciative, poor choice of senior managment
Deputy Manager (Former Employee) – Priory – 22 January 2018
-Bad company -Treat staff unfair -No support from higher management -Only concerned about profit not service users -staff over worked under paid -rotas change on daily basic -no incentive -higher management pass blame -liars - promising staff things just to keep you sweet and not following up -home managers bullies -Long hours -Do not follow contracts - annual leave does not get approved -do not get paid on time
Management do not care about service users or staff. All higher management are bullies to get what they want if you complain about something you become a target
Support Worker (Current Employee) – Redcar and Cleveland, North Yorkshire – 17 January 2018
Place and company is a joke, training is ridiculous, no support from seniors or management,bullying tactics to get what they want. Stay clear. People are put to work with service users with little or no training,if you complain you become a target. New mangers are very frequent safeguarding never away from the place
The units are so mixed and the service users are wrongly placed but money means more
Residential Support Worker (Current Employee) – Chilsworthy – 14 January 2018
It's a great job supporting young people but the shifts a long and it's a hard work life balance. The work is interesting and there is plenty of opportunity to gain qualifications and progress your career.
Support Worker/Carer (Former Employee) – Hertfordshire – 9 January 2018
Care home run like a zoo. Clients treated worse than captive animals and then managers wonder why behaviours are bad. No interaction with clients who get bored and isolated and behave like the pacing and depressed tigers seen in zoos. Anyone who complains is bullied - including clients and their representives with threats of dismissa. Have to complete records etc to give positive outcomes to inspectors etc. So that company can maximise revenues and sell their self proclaimed excellence. Decided to leave as not happy to commit fraud
Greedy company more interested in money than care providing
Care Support Worker (Former Employee) – Hereford, Herefordshire – 3 January 2018
I work 4 years way to long for this company hoping it would get better each manager. 5 different managers in 4 years tells a story. Care staff turnover constant. Was made a senior by one manager. Next manager came along and because i had reportrd a problem about a carers rough moving and handling was told i was disrespectful to the staff. It caused me so much stress i gave senior position back. Lack of staff always agency being called in. Ehole company is just run for the money mot for the care. They dont care full stop.
Great care colleagues. Seperate staff area.
Poor wage. Poor staff turnover. Lack of management
Care Assistant (Former Employee) – Cumbria – 27 December 2017
I have worked for priory for nearly two years it is the worst place I have ever worked, management are a disgrace and nurses blame carers for their incompetence. The only reason for staying are your duties as a carer for the residents and the friendships that you make with them. You are constantly on your feet and come home feeling like you've been at the gym for 12hrs. I don't mind hard work I like hard work but this takes the biscuit for a measly 7.65. Carers should be paid a good wage for the work they do and also working very understaffed most shifts. Nurses do not help carers even when understaffed (disgrace) residents don't get the care they deserve.
Support Worker (Former Employee) – Burntwood, Staffordshire – 30 November 2017
Really good place to work. Lovely residents and staff. Managers and other staff are helpful and supportive. Good shift patterns and decent pay. Lots of opportunities to get a variety of qualifications.
Health Care Assistant (Former Employee) – Birmingham, West Midlands – 29 November 2017
Good team to work within but obviously this varies from ward to ward hospital to hospital. 12 hour shifts days and nights. Rewarding but challenging job. Anti-social hours is hardest part of the job. Great job if you enjoy always being busy with things to do.
Senior Support Worker (Current Employee) – Middleton St. George – 21 November 2017
Middleton st george darlington
Every other week staff walk and most are desperate to leave.
Poor training & support, 1 female left to work nightshifts without support in the building in a high-risk maximum security facility that service users escape.
If you take a break you will get your stats down scored!! They say its your choice !!! Blackmail comes to mind. Desperate calls from suicidal people that we have no safeguarding training!! People are taking their own lifes on the phone and afterwards .....We have no training to deal with this!! Profit over service users and staff.
Hr ....Listen .....Need to invest at every level,
Training More staff Staff retention not turn over Internal mental health support for stressed staff Callers/ service user safeguarding (suicide) Stop cutting wages and staff immediately Find management who have the experience at this level and be compassionate when required. Dont let females work alone on nightshifts.
Ex worker (Former Employee) – Sussex – 21 November 2017
Managers off-site all.the time No support Staff labelled weak or strong Unsuportive In house targeting of certain staff by yps and staff Glad I'm not there anymore Rebuilt my confidence and life after leaving and my new job is more happier now
Nurse (Current Employee) – Cheadle, Cheshire – 8 November 2017
Used to be a good place to work but the business aspect has taken over and at time the care aspect takes a back seat. There is a lot of pressure to get bums on beds rather than focus on whether this is the best place for the patient.
Support Worker (Former Employee) – Hove, East Sussex – 4 November 2017
I worked at a service in hove. The management have no regard for their staff and lack basic people skills and are unkept and scruffy . All they are concerned with is filling beds , And do not take into consideration suitability of the home , safety for other residents and staff.
The staff turnover is very high and moral low . I would not recommend this company to anyone .
Support Worker/Carer (Former Employee) – Uxbridge – 28 October 2017
During my time time here, was managed terribly by the company. Management work and problems were always delegated to the workers, a group of favored were always made apparent through their lack of work, personal number exchange with the manager, management made a hard work environment if you were not apart of the favored group. Manager often pretended took holidays and left all the problems to the work team that they should of dealt with as it is their job role and therefore took the credit for it upon return, whenever problems did occur neither local management nor on call management would ever help including not answering work phone during an emergency.