Priory Group Employee Reviews

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Worst Place
Support Worker (Former Employee) –  Poole, Dorset14 April 2018
Safeguarding constantly being involved. Money means more than needs of residents and staff.Staff abusing clients are protected by managers.If you report they will get rid of you ASAP.
Pros
Nothing good
Cons
Abuse covered by managers
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understaffed, stresful, unsupported, run like a buisness
Staff Member (Former Employee) –  abbey house, Malvern, Worcestershire10 April 2018
A typical shift is very busy and chaotic. The floor staff try their best to achieve the highest quality of care but are given sub standard resources to achieve this. Run like a business, which focuses only on making profits and filling beds, regardless of risk and implications this could have on the ward dynamics and staff. Too many short cuts are taken to ensure profit over safety and wellbeing of those that work there. Low morale and lack of opportunity to develop
Pros
free meals
Cons
management, deceitful
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Terrible place to work
Support Worker (Current Employee) –  Redcar and Cleveland, North Yorkshire5 April 2018
Zero support from management. Bullying tactics used. Safeguarding constantly being involved. Money means more than needs of residents and staff. Staff put on shift with no training. Most seniors lazy and hide in office all shift. Staff safety isn't deemed important. No personal alarms or radios yet staff are often made to stay in residents rooms with no other support.
Pros
Majority of support staff great.
Cons
Bad managent. Dangerous working environment
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Don’t work for these
Residential Support Worker (Current Employee) –  Nottingham4 April 2018
Routinely break the law, poor management making poor decisions. Money before safety and welfare. Massive inconsistency. Refuse to pay legal wage for a sleep in disgusting company. Colleagues in the same situation pull you through.
Pros
The kids you can help
Cons
Management and feel awful for the kids
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Avoid!
Support Worker (Former Employee) –  East Sussex1 April 2018
Wages were an absolute insult! £7.65ph to be verbally abused by residents and attacked! Management were there once a week for half an hour if you were lucky. Totally unattached emotionally from the people they manage. No sympathy towards staff problems either. Very quick to dish out disciplinarys but yet being totally hypocritical and doing the same thing that they are disciplining staff for 🤔 gossip in the homes is rife on numerous occasions from management (allegedly) my home however was brilliant because the staff were awesome! That's the irony they push away good staff in favour for backstabbers. AVOID
Pros
Most staff are brilliant
Cons
Management
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Rubbish compamy, senior management offer no support at all
Support Worker (Current Employee) –  March, Cambridgeshire30 March 2018
Worked for them for 4 years and worst 4 years of my life. No support at all, No training for anyone except on line if you have time to do it and if you do you don't get paid. Long shifts no breaks paid £7.65 for being hit punch bitten Now leaving
Pros
None
Cons
Poor senior management, low pay no breaks long hours
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Horrible environment
Support Worker/Carer (Former Employee) –  Herefordshire28 March 2018
Poor management, favouritism, nepotism. If you speak up for yourself you are ostracised and given the most difficult or mundane tasks. Coworkers who are friends or relations of management get away with skiving all day and can cherry pick what they do. Rubbish pay, long hours. No thanks for working hard.
Pros
Residents
Cons
Management
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The worst company I have worked for in 20 years
Registered Manager (Current Employee) –  Yorkshire28 March 2018
This has got to be the worst experience I have had in my whole career with working with vulnerable people.

I have worked with people in a social care setting for over 20 years and this has been my a real eye opener.

The senior management are so detached from the people we support. They are bullies and will fo anything to make your position unsustainable. In particular newly appointed senior management are bullies, cold and unsupportive. They know nothing about the complex people in our care, and don't seem to want to know.

The structure for service support has been reduced to a degree where it is almost non existent. Services feel isolated and unsupported. Only to be constantly criticised by senior management when possible. Making staff and management feeling deflated and with low moral

On a positive note the residents are amazing and I couldn't have worked with a more rewarding bunch of people. Always grateful for the support that they receive.
Pros
The residents
Cons
Senior management, lack of suppott
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Horrible place to work
Support Worker (Former Employee) –  Kent18 March 2018
Poorly run company. Management don't care if you need support. No-one works as a team. One person runs around doing everything whilst more senior staff members sit around drinking tea! A lot of nastiness for a rubbish wage.
Pros
Occasional trips out
Cons
Bad management, poor wages, long hours, no training
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brill
Care Assistant (Current Employee) –  Coventry15 March 2018
enjoying the working life at priory group
the residents are all so lovely and helpful within speaking out about there wishes and needs
all factors considered I would say brilliant
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Very Honest and trustworthy group .
Maintenance manager (Former Employee) –  Mid Devon13 March 2018
Once all the security and health& Safety checks have been done we get time to interact with other service users and co workers , a part of our day would be spent on line learning with Foundations for Growth. There is nothing hard about the job you learn to pace yourself . and help is always on hand
All staff are very pleasant .
Pros
worker benefits
Cons
pay structure not good to start although there is plenty to achieve a better salary
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Productive and a nice place to work
Care assistant (Current Employee) –  Ammanford9 March 2018
A good place to work the staff are really nice and caring with good management and an excellent team of nurses.A care home that pulls together making sure residents are top priority
Pros
Friendly staff
Cons
Long hours
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Greedy company, only interested in 'bums on beds'.
Staff Nurse (Former Employee) –  Cheadle Royal9 March 2018
Un approachable senior managers, recruited this was by no accident. Forcing staff to accept dangerous referrals, then refusing to pay staff for work related injuries. Increase in safeguarding due to in appropriate admissions.

Hang on to patients when NHS would discharge. Rude HR staff, again, no accident. Bullying managers get promotions, empathetic management are pushed out. Constant issues with staffing levels and constantly not abiding by guidelines regarding staffing levels for differing services. PURE GREED!!
Pros
It used to be brilliant before Priory took over
Cons
Priory are very greedy
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Worst place ive ever worked
Senior Support Worker (Former Employee) –  Westgate on Sea, Kent6 March 2018
Recieved no induction no shadow shifts. Not one person showed me around the building. No clue as to where escape routes were. Not shown how paper work was expected to be done. Staff encouraging 'behaviours' and laughing at the service users. Grown men bullying women with learning difficulties . Terrible terrible place to work. Avoid at all costs if you respect your own professionalism!! Left after only 9 weeks.
Pros
Going home
Cons
Everything
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Unprofessional
Healthcare Assistant (Former Employee) –  Hemel Hempstead, Hertfordshire5 March 2018
I found that the management style varied drastically between the three wards. Nepotism was rife. Staff would have full-blown arguments whilst in the same room as patients. Patients were handled roughly and inconsiderately even during simple personal care administration. RMNs made inappropriate comments to HCAs. Patients are bullied by staff to the point where other staff will try and stop them with no success. Patients often appear bored and over-medicated. Care plans are badly written and seldom updated. Wards are often understaffed and made up with agency staff who are unfamiliar with the ward and patients. Cigarettes are borrowed from patients for other patients without permission from the owner of the cigarettes. Patients are fed roughly and not told what the food is before it is fed to them. Patients are left unwashed for days with some never having their hair brushed. RMNs spend the whole shift in the office and ask HCAs to report to them so they can type their care-notes.
Overall a real shame for the patients and staff alike. I don't suggest working there for anyone.
Pros
Nice building and grounds.
Cons
Poor staff culture, substandard patient care.
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Avoid working here
Nurse (Former Employee) –  Southampton, Hampshire5 March 2018
Used to be a very good company,know too much focus on profit and not patient care.Management very unsupportive and unaware of what is happening on wards .Lots of unnecessary paperwork.Blame culture very evident ,permanent staff face disciplinary process for things that bank and agency staff do regularly and they are not held accountable.Traing not specif for job role
Pros
Cheap meals free parking reasonable wage
Cons
Unsupportive management profit before care
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No flexible working.
RMN (Former Employee) –  Cheadle3 March 2018
no Flexible hours for staff with childcare problems from working night shifts weekends etc. Had to leave due ward to not considering flexible hours. Managers are not bothered as they can choose their own hours and office staff can easily get child care as working 9-5, it’s the nurses and healthcare assistants that struggle and have to leave their career when they have children or become a carer.
Cons
Night shifts weekend shifts
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Terrible place.Never Again,calverton hill hospital Arnold is the worse place ever,
Hca (Former Employee) –  Arnold, Nottinghamshire3 March 2018
Never Again,calverton hill hospital Arnold is the worse place ever,My advice is to stay far away from that place,dangerous patients lack of staff,and the wages are very low
Pros
Home time
Cons
Everything
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Not safe environment for staff or patients
Nurse (Former Employee) –  Southampton, Hampshire20 February 2018
Not good safe environment for staff or patients.
No job security.
Promises of progression (banding and educational development) were NEVER met. I don’t recommend priory.
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Poor Management
Recovery Support Worker (Former Employee) –  Kingston upon Hull19 February 2018
I suffered at this workplace having never worked in Mental Health before. I was given supervision hours that were meant to provide support however they were just cynical and judgmental and didn't want to adapt me to their working environment.
Management rather than helping and putting time and effort in decided to end my probationary period.

The workplace ethic was poor with minimum staff wanting residents to get better. Management cares more about the cost of things than the wellbeing of the residents.
The job its self was manageable around your daily life habits, and lunch and tea was provided which compensated for the poor pay.

The stress the management caused however wasn't worth it.
Pros
Free Food
Cons
Poorly Managed
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Overall rating

2.6
Based on 209 reviews
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