Where do I start when talking about this place. Set in the lovely surroundings of the Malvern hills, this is a truly beautiful place to work. Unfortunately, along with the free meals, that's the only possitives about working here. Since the new management, Abbey House has become a very unsafe, miserable and unorganized place to work. Dangerously short staffed on the ward especially at night where only 3 staff look after over 20 men. There have been plenty of incidents where staff have had to hide in the office and call the police due to not having enough staff to control the situation. During the day, management hide away in the offices or constantly go out for cigarette breaks leaving hardly no staff to run the ward. The only time you see them is when CQC are visiting and then they make out they're on the ward all the time. Staff rota's are changed daily and your shifts are all over the place, sometimes working a day shift and then a night shift the following day. You could come in after a day off and then be told your shift has changed and you're no longer in that day. The salary is one of the worst in this sector and you only tend to get on if you're related or a friend of the ward manager.
My advice to anyone thinking about working here, look elsewhere!
Free meals, surroundings