Reviews can be emotive and completed by people who have a grievance whether justified or not. I am a current employee and have been employed for a number of years. Work, life balance can be difficult due to the nature of the job, but is manageable with good time management/delegation and organisational skills. The service users are well supported and at the forefront of the work we do. Albeit sometimes a very stressful and tiring role this is also one that can bring great sense of achievement and enjoyment. Management have been very supportive at all levels through my employment with the company, of particular note is the opportunity to develop and progress for people who are willing to work hard to achieve.
Watching service users achieve no matter how small
Hours can be long in particular at times of crisis