Primark Employee Reviews

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3.0
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Fun workplace
Sales Assistant (Former Employee) –  London, Greater London7 November 2018
Laidback as long as your work was done and your station was up to date and tidy. Your customer service skills can be put to the test at times but you feel a sense of achievement after helping someone.
Pros
Staff discount
Cons
Alot of lifting
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3.0
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Ok
Team Member (Former Employee) –  Marble Arch Station6 November 2018
no work flexibility and strict managers with packed stores and most departments being understaffed it is quite a stressful work environment to work in
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3.0
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Borinf
Sales assistant (Former Employee) –  London, Greater London5 November 2018
The supervisors are rude. The managers do not like to tell you what you are doing well and what you should be doing better. The only good thing is that we have fixed shifts
Pros
Fixed contract hours
Cons
Rude management
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4.0
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Good Company for progression
Management (Current Employee) –  Leeds5 November 2018
Hard work and fair pay.
The hardest part of the job is the early starts and late finishes.
You can achieve so much if you work hard as there is constant advancement available within the Company.
Pros
No two days the same.
Cons
Long hours
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3.0
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good environment to work
Retail Assistant (Former Employee) –  Luton, Bedfordshire4 November 2018
I enjoyed primark as collegues were nice but management had issues. Lack of communication and it was understaffed which created so many problems but other than that it was a nice experience.
Pros
Good friends can be made
Cons
Management was quite bad
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3.0
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3 Stars
RETAIL ASSISTANT (Former Employee) –  Newcastle upon Tyne, Tyne and Wear1 November 2018
Primark is a great place to work if you are a student and you're looking for relatively easy work. Shifts are usually 4 hours per day and you are expected to stand for the full 4 hours. Some 8 hour shifts were available on weekends, which is what I did, however standing on your feet for 8 hours was painful and made me dread going in. It's easy to get in trouble and one thing done wrong means you cannot progress within the company. It is a good place to meet other students and I have made some lifelong friends from working there.
Pros
Good environment
Cons
Long hours with no breaks
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5.0
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Great first job!
Retail Assistant Sales Floor Cash Desk (Former Employee) –  Walsall1 November 2018
I loved working here! Made lots of good friends and managers and supervisors are really friendly and understanding, the only downside is its minimum wage and you don't get a discount.
Pros
Management, colleagues, flexibility, extra hours
Cons
No discount, low pay
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2.0
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Not the best place to work
Retail Assistant (Former Employee) –  Preston1 November 2018
Training is appalling if you’ve never worked in retail before. Managers are rude and look down on you, half of them will never learn your name. Chaotic, stressful environment. Low pay.
Pros
Shifts go quick due to always being busy
Cons
Everything else
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4.0
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Interesting and fun workplace
Sales Assistant (Former Employee) –  Hammersmith31 October 2018
The typical day of work was fun and exciting, I learned communications and people management.The workplace culture is interesting and facilitating. Hardest part of the job is that sometimes it becomes repetitive. Most enjoyable part of the job is communicating with the customers.
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3.0
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Alright for a teenager
Shop Assistant (Former Employee) –  Peterborough, Cambridgeshire31 October 2018
I started there in 2015 left in September 2018 after working as a shop floor retail assistant for the entire period.

The hours are the same every week and there's pretty much always overtime available - especially in the school holidays which was great being a Sixth Form student myself at the time.

The pay is slightly above the minimum wage and is the same for all aged 16-21 which was one of the main reasons I didn't change jobs during this period.

Working on the shop floor is incredibly busy and stressful and customers can be exceptionally rude. Also management were never brilliant and sometimes knew less about issues than the shop floor staff did!

Breaks were long and you were guaranteed to get them.

Staff were friendly but there was a definite division between full-time and part-time staff.
Pros
Set hours, better pay than average, long breaks
Cons
Management a bit rubbish
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4.0
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fun
Sale Assistant (Current Employee) –  London, Greater London29 October 2018
fun to work would recommend applying, nice atmosphere and the people are very friendly. sometimes when the store is quite there is not much to do, but all in all its a great place.
Pros
good people to work around
Cons
customers can do some inappropriate things (leaving nappies under clothing racks)
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3.0
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productive
Sales Assistant (Former Employee) –  East Ham27 October 2018
stocking up clothes daily I worked there for a week and everyone was so friend I worked there for a college work experience, and I had really enjoyed it
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5.0
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supervis
CLEANING SUPERVISOR (Former Employee) –  Newport26 October 2018
the a very good company
evey body got on with each orther
ifv thay was a problem it all way got sorted out
every one helped each orther when thay had finished thay work
Pros
none
Cons
none
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3.0
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Retail Job
Sales Assistant (Former Employee) –  Manchester23 October 2018
Great place to work if student, good chance to make friends and learn a lot about retail. Quite a challenging job but very rewarding and friendly environment.
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2.0
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A job here is a revelation
Sales Assistant (Former Employee) –  Newcastle upon Tyne21 October 2018
It's true that 'High School Never Ends', with the cliques, cattiness and misery amongst the rude customers and repetitive work.

Most staff are nice and approachable. Many supervisors and managers are part of cliques, even having separate tables in the canteen from the rest of us floor staff. Many managers and full time staff behave in ways which may get the average floor staff member put on probation or sacked.

5-9 shift is fine, working the close shift means you get a lot more work than the other shifts before that as we are expected to make everything perfect for the next day and we get kept behind sometimes if managers are in moods.

Floors are constantly understaffed, any position that opens is immediately filled with temps without any consideration for current staff who work extra hours and do their job and have knowledge of standards and expectations.

Managers are intimidating and stand-offish and only accommodate needs of floor staff who believe they are better than others because they work full time. They are often found walking or standing around in pairs, groups or with the full timers chatting and looking on their phones.

Majority of HR personnel are rude and don't care about your problems unless it is in the interests of the business and will quickly send you on your way without help or support and subsequently ignore you.
Don't listen to them when they say they care about you, your individuality or your struggles, because they don't.

Customers are rude, careless and ignorant, and being treated like dirt is a regular experience. The only good
  more... thing about working here is that you can get on with certain people, mostly from your assigned floor, and some supervisors are nice and care about everyone and always check on you to see how you are getting on.

It's a good job for keeping busy and being productive. Overtime is frequent but most of the time you are restricted in how many shifts you are allowed to have. Hours are fine for part time. Ideal for anyone wanting experience of retail or just some regular income. Avoid at all costs if you have physical and/or mental health struggles.
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Pros
Air con, some friendly staff
Cons
Management, Hr, cliques, poor support, understaffed, rude customers, immaturity
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4.0
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Easy, friendly staff
Supervisor (Current Employee) –  Cardiff21 October 2018
Can get a bit manic at certain times of the year but Primark is a fun place to work with such a large team its easy to build a good rapport.

It has developed my skills because you realise how to handle situations differently.
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5.0
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stockroom assistant
Stockroom Assistant (Former Employee) –  Stevenage21 October 2018
sorting through clothes stock and organise in sizes
tidying up the floor-shoes department
assist fitting rooms giving customers tickets
ensure excellent level of customer service
Pros
n/a
Cons
n/a
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4.0
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Generally a nice place to work
Sales Assistant (Former Employee) –  Cambridge, Cambridgeshire21 October 2018
It's a busy shop, you are going to be busy! If you think you can turn up, stand around for 4 hours and go home you are wrong!

Praise is lacking. You'll get told when you're in the wrong but will not receive praise for going above and beyond.

Some managers are great to work with, some not so much. The supervisors are incredibly cliquey and have no worries about sleeping with various members of staff!!

Overtime is always available
Pros
Overtime. Xmas discount
Cons
Low morale
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4.0
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Good place to work but bad pay
Sales Assistant (Current Employee) –  Westfield Shepherds Bush19 October 2018
The hourly rate is not great. Have learned a lot about the retailer. If you are working in London, they should give us London living wage, however they do not.
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4.0
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Volunteer
Retail Assistant (Former Employee) –  Doncaster, South Yorkshire18 October 2018
I worked there as a volunteer in the summer of 2017 but unfortunately I wasn't successful in gaining employment. However I dd enjoy working there, it made me tired at the end of the day but i enjoyed being able to work.
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