I started there in 2015 left in September 2018 after working as a shop floor retail assistant for the entire period.
The hours are the same every week and there's pretty much always overtime available - especially in the school holidays which was great being a Sixth Form student myself at the time.
The pay is slightly above the minimum wage and is the same for all aged 16-21 which was one of the main reasons I didn't change jobs during this period.
Working on the shop floor is incredibly busy and stressful and customers can be exceptionally rude. Also management were never brilliant and sometimes knew less about issues than the shop floor staff did!
Breaks were long and you were guaranteed to get them.
Staff were friendly but there was a definite division between full-time and part-time staff.
Shop assistant (Former Employee) – Harrow, Greater London – 3 October 2018
a typical retail job which requires you to be on your feet and have a can-do attitude. Required and encouraged to work overtime, to have a positive attitude towards work, encouraged and to fix other people's laziness.
long days, can't leave until work is finished in all departments, so if you work hard but the others don't you have to catch up their work so you can leave
Shop assistant and cashier part time (Former Employee) – London – 15 March 2018
The pay was so bad the only good thing was I learned how to use the tills. plus the management where up and down like if a managers football team lost they would take it out on the stuff so yeah fun The most enjoyable part was the people I worked with.
As I was working on Sunday mostly, a typical day at work consisted of checking in with the supervisor and asking what needed filling. Sometimes even going around the floor looking at what was empty or what was low when you walked into work. Then you would go down to the stock room and fill up a rail with stock. You'd have to go on till.
I was trained to use the tills, the pricing machines and other equipment. We had to do a First Aid course.
I thought the management was very friendly and they made you feel welcome.
There was a range of different cultures from all over the world.
I didn't really find anything hard in the job. There was times when the lifts were out because staff hadn't fully shut the lift or left them open so you had to walk up and down the stairs with the baskets or clothes in your hands. Sometimes using customer lifts in the mornings.
The most enjoyable part of the job for me was when the children would come in and sing and also when customers would come up to you and ask you how your day was. It definitely brings a smile to your face.
I absolutely live working here; even though sometimes the job can become confusing, it's easy to get through alongside the amazing staff. Everybody was very welcoming, and I found the work very fulfilling.
Shop Floor Assistant (Former Employee) – London – 4 October 2017
A typical day at work is a very busy day. making sure everything is put back in it's place and not made of any mess. i learned how to work in a group and get the task done in a very appropriate time. The hardest part i think was always putting clothes back in it's place over and over again after you've just fixed it. I think the most enjoyable part of the job was getting to know knew people and meeting my team members.
Shop Floor Assistant (Former Employee) – Eastbourne, East Sussex – 14 September 2017
its a stable job but very plain, some friendly staff most keep to themselves. my store manager was lovely but some of the supervisors are a little snotty. I suppose you can get this anywhere. over all id work here again if it came down to it.
Shop Assistant (Former Employee) – Lakeside Shopping Centre, Essex – 4 September 2017
I love how easy I can get overtime in Primark. Also, it was very fun to work with everyone as they are all friendly and kind. From working at Primark I was able to gain good communication skills and customer service.
Shop Floor Assistant (Former Employee) – Cwmbran Town – 31 July 2017
During my year at Primark Cwmbran as a shop floor assistant, I believe that I gained a large amount of tolerance and understanding of dealing with the general public. Throughout my time at this area of work, I was able to distinguish the true meaning of customer service and how to apply team work, obedience and adhering to deadlines within the work place.
I enjoyed working at Primark as part of a large clothing store with a wide range of diverse individuals. I like the fast paced environment and the supporting of customers to ensure that enjoyed their experience with Primark and felt able to return for other shopping experiences.
Shop Assistant (Former Employee) – Marble Arch, UK – 18 June 2017
Primark would be really busy so it would be really hard to get hold managers or making sure you finish everything on time. When you do ask the managers for help they don't really be helpful but I manage to develop on my communication skills.
Cashier/Shop Assistant (Former Employee) – Suffolk – 14 June 2017
when I first arrived felt very welcome and there was lots of different people from different culture which was amazing. loved the work colleges they were very friendly so was the manager that I had met felt very welcome which was amazing. it was very easy and fun because never just sat there doing nothing