Hard Work but paid above average industry
A typical day at work include waking up at 3am as shift start very early in the morning. Shifts ususally last 7-10 hours, 5 times a week. Breaks are generous.
Everything revolves around achieving the weekly bonus, where a mistery shopper inspects the premises, employees' customer service and sandwich selection. Very stressful to actually make sure the shop looks perfect, given reduced number of staff. Often Bonus is lost for bread crumbs on the floor, or dirty windows, while it's impossible for staff to take care of everything.