member of staff (Former Employee) – Shordich – 27 June 2018
I have worked there just 2 weeks and left .Horrible place they shout at you all the time for any little mistake.Also the working time is crazy from 5 am which mean you have to wake up 3am ,all the time push you to be more and more quickly treat you like a robot not a human being ,the kitchens are very small also ,everybody grab ingredients and nobody answer if you ask so when you open new box again you are in mistake.Dumb and bossy staff members.If you are not in surviving situation as I was when worked there better don't start ,only if you have to survive and this is the only one option for week or two .
It's like a restaurant. It serve fresh food and give the overleft sandwiches to the charity every night. It is a big and profitable company
Coffee Barista (Current Employee) – London, Greater London – 14 January 2019
There is extra working hours . Free food on your work time. 50% discount on everything you want to buy Mystery shopper bonus every week( we might loose if we didn't hit). High customer services standard and very friendly atmosphere. Team work a s lots of fun and buzz. Twice a week we have a big party. Summer party and Christmas party. Also every last Friday of a month we going to pub for free drinks. I learnt how to work in a busy atmosphere, how to handle problems and give the best customer service. Also to make a hot drink with in a minute and so on. The hardest part of the job is when it's busy time everyday at breakfast 8a.m to 10a.m and 12.30p.m to 14.pm we need to serve 1 customer in 1 minute so I need to be very fast and remember all hot drinks in first call first serve bases.
Free lunches and 50% discount in everything, bonus