Team member, kitchen staff (Current Employee) – Edinburgh – 8 July 2017
Very hard working job. I was working in the kitchen. You need to wake up early in the morning around 4:00am to get on time to your shift. You have a limited time to do your job everyday but this time limit is a joke. You have thousand of standards to respect, but it's impossible to finish on time if you follow all of them. So everyday you need to decide if you are going to finish on time or if you want to follow all the standards. Of course, the pressure of the leaders is always there and you cant lose 1 minute. Sometimes I felt scared to go to the toilet and waste my time. The managers were not organized, a lot of times, they give me the next rota just the day before the week starts. Also, expect to do a lot of task above your salary.
It's like a restaurant. It serve fresh food and give the overleft sandwiches to the charity every night. It is a big and profitable company
Coffee Barista (Current Employee) – London, Greater London – 14 January 2019
There is extra working hours . Free food on your work time. 50% discount on everything you want to buy Mystery shopper bonus every week( we might loose if we didn't hit). High customer services standard and very friendly atmosphere. Team work a s lots of fun and buzz. Twice a week we have a big party. Summer party and Christmas party. Also every last Friday of a month we going to pub for free drinks. I learnt how to work in a busy atmosphere, how to handle problems and give the best customer service. Also to make a hot drink with in a minute and so on. The hardest part of the job is when it's busy time everyday at breakfast 8a.m to 10a.m and 12.30p.m to 14.pm we need to serve 1 customer in 1 minute so I need to be very fast and remember all hot drinks in first call first serve bases.
Free lunches and 50% discount in everything, bonus