Would give 0 stars if I could
Pret works as a temporary job when you need money fast. But virtually everyone where I worked complains that they want to leave. I myself had moved to "part-time" - which is basically a honest full-time and not modern day slavery. At first they are nice but then the workload increases, life/work balance I would say is non-existent. Managers are almost blind to their employees' needs and would do anything to increase profit, team is consistently understaffed and still you are told you don't work fast enough.
Most of the managers are also passive aggressive and just generally neurotic and stressed and have a go at you for every small detail. I've met some really lovely people, don't get me wrong, but most of the managers are as previously described, and the general atmosphere in the workplace is not a good one. At Pret it is normal to work 11 days in a row, with only one day off to then start all over again.
If you work in the kitchen you are expected to comply to the standards and get complaints if you don't do a good job when you've had very little sleep and have too much to do. I've seen members being assigned two positions at once for lack of staff. For the three months that I was there, it almost ruined my physical and mental health. I dreaded going to work. The pay is fairly good but it is not worth it considering the huge amount of stress and workload, and the long hours.
It is disheartening that such a successful and profitable coffee chain would put so little effort in caring for its general employees, who after all lie at the heart of the company. In summary, - more...
Free food & free coffee, met some nice people
Disorganized shifts, horrendous work/life balance, stressful, not worth ruining your health for