Ground floor (Former Employee) – Chester – 6 December 2017
A horrible place to work. you will be considered nothing more than a number to the company and management. after 8 months of dedicated work for the hotel they attempted to fire me with no grounds what so ever. wouldn't bother unless you like working like a slave.
Housekeeper (Current Employee) – Orpington, Greater London – 5 December 2017
Signed a contract for X amount of hours and I'll be lucky to get HALF the contracted hours without a plausible explanation. No manager in place so the hotel runs itself. Staff treated differently according to who the team leader likes.
Receptionist (Current Employee) – South East – 5 December 2017
I can’t fault the company and what it stands for. There are great benefits to the company and you do feel part of a big family working for premier inn. But the management and their policies is absolutely absurd!!! I work as a receptionist which I love, love the guests love the work. But if someone calls in sick whilst your on shift it’s up to you to find cover from other sites. And unfortunately if no one can cover you are left with doing a 15+ hour shift, Ive heard stories of people doing close to a 24hour shift purley because you rely on you coworkers so much the policy is if you are calling in sick you can ring a minimum of 3 hours before your shift starts.......THREE hours to find cover at 4am it’s a ridiculous idea. I think it’s crazy. Your not entitled to a lunch or proper break. You can sit out the back and nibble on a sand which for a few seconds until you have to go back to your desk and deal with a guest. The hours are unsociable and the job itself can be slow leaving you with not much to actually do other than sit at the desk and wait for a guest to engage with. Unfortunately I wouldn’t recommend working for premier inn simply on this basis of the ridiculous idea that we are somehow robots who are willing to do 24hour shifts and have no breaks.
fantastic management and team fun and enjoyable workplace
Main duty as chef, producing quality meals (Former Employee) – Bourne End – 29 November 2017
a typical day was usually fairly busy i learned how to prioritize while in a busy cooking enviroment management was fantastic and always there when i needed them the team i worked with was fun energetic and ready and willing to get the job done whatever it took the hardest part of the job was when it got very busy but management was always there to step in and lend a hand the whole days work was satisfying as i loved the company and the staff so it was all round enjoyable
many benefits as it was a big company eg discount or relocation to thousands of other sites
sometimes hours would be longer than expected due to how busy
Receptionist (Former Employee) – Colchester, Essex – 23 November 2017
It’s a fab place to work for if you don’t have a life... the hours were a bit dodgy and were not flexible at all, the pay was just okay, it wasn’t anything special. But apart from that the actual environment and the people you got to meet where just great and management were lovely too.
new Manager not great at all what so ever, learnt a lot but off of my own back, building and team are amazing however new management knows nothing and does not understand the business at all what so ever
Chambermaid/Waitress (Former Employee) – Manchester, Greater Manchester – 15 November 2017
on a typical day working in the premier inn environment i would have stock on my trolley from the day before from my last shift as after each shift we had to restock for the next morning as it saves time. i would then go to staff meeting room and wait for my manager to give me daily duties which would be room attendant list with about 16-18 departures for an 8 hour shift. i would then go to reception to check on departures list to see who had vacated there room ready to be cleaned for the next guest. the job role would be me to start from the door as you walk in and work my way around the room finishing in the bathroom to then hoovering the floors and then leaving the room clean and tidy ready for my supervisor to then check my room on cleanliness for the next guest to arrive.
A volunteer (Former Employee) – Lewisham, Greater London – 12 November 2017
When working at premier inn a typical working day I would come in and assist anyone that would need it I would clean, set up the tables, serve breakfast, lunch and dinner the environment was very good because everyone was just friendly and there was never problems . Management was very helpful . I really enjoyed communicating with costumers and being able to help in good or bad ways. There was never a hard part of the day for me because I accepted the challenges